At Star Health Insurance, I led claims digital transformation across Matrix and Galaxy, reducing manual intervention by 40%. I also improved workflows, analyzed data, and created wireframes.
I facilitated stakeholder alignment between business needs and system capabilities, resulting in three successful product launches. I created BRDs and FRDs, developed QA checklists, and categorized 200+ test cases to support UAT.
At ICICI Lombard GIC, I worked on health claims management and provider networking, including hospital tariff models and pricing strategies. I received the “Performance Excellence Award” in 2023.
Earlier, I worked in healthcare consulting and hospital operations, including hospital transformation plans, due diligence, and operational improvements. I’m pursuing further learning in product management, DevOps, and Python with AI.
