Niraj Thapa

Serve as primary client contact in a high-traffic branch, execute accurate day-to-day banking transactions, promote digital banking adoption, and identify simple sales opportunities to support branch targets.

Volunteered to design and deploy the organization's website, configure secure email services, and implement HTTPS and server hardening to protect user data.

Designed and developed the company website, deployed and secured web and email servers with SSL/TLS, and created branding materials to establish a professional digital presence.

Managed cash register operations with zero discrepancies, prepared daily financial summaries, onboarded and evaluated new staff, and coordinated with kitchen and delivery teams to ensure timely order fulfillment.

Delivered exceptional customer service, resolved complaints to improve satisfaction and retention, and trained new staff on store policies and accounting procedures to enhance operational accuracy.

Built and manage a personal website and private mail server, integrated SSL/TLS and backend monitoring, and continuously experiment with web design, automation, and cybersecurity improvements.

Developing a startup focused on IT and cybersecurity solutions, building scalable web architecture, implementing secure email/authentication systems, and exploring Azure/AWS deployments for high availability.

Completed the Computer System Technician diploma program focusing on systems, networking, and security topics.

Studied Informatics and Security as a bachelor-level program and transferred during the course of study.

Grade: 3.33

Completed Higher Secondary in Commerce with Applied Computer Studies with coursework in economics, business mathematics, accounting, and computer science.