Open to opportunities

Nine Star Group

@ninestargroup

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Intelligent IT Manager with a focus on innovative solutions.

India

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, with opportunities for professional growth.

I am an IT Manager with over five years of leadership experience in infrastructure development, application support, and security optimization. My focus is on satisfying customer needs through robust and innovative solutions. I have a proven track record as an operational leader, effectively collaborating across functions to achieve project targets.

In my current role as a Senior IT Manager at Nine Star Broking Pvt. Ltd., I successfully integrate new software into existing IT infrastructure and conduct cyber security audits. My expertise includes developing technical documentation, troubleshooting technical issues, and implementing disaster recovery plans. I pride myself on my excellent communication and problem-solving skills, which allow me to work independently and as part of a team.

Experience

Work history, roles, and key accomplishments

Current

Senior IT Manager

Current

Nine Star Broking Pvt. Ltd.

Mar 2022 - Present (3 years 3 months)

As a Senior IT Manager, I collaborate with software vendors to integrate new software into existing IT infrastructure, troubleshoot technical issues, and conduct cyber security audits. I also develop technical documentation and participate in IT project planning and implementation.

Software Integration Technical Documentation IT Management Troubleshooting Networking Disaster Recovery Communication Problem Solving

Senior IT Executive

Hensex Securities Pvt. Ltd.

Apr 2019 - Feb 2022 (2 years 10 months)

In my role as Senior IT Executive, I supported, designed, and implemented on-premise Exchange and Office 365. I managed IT Help Desk activities, ensured data backup integrity, and improved user experience through troubleshooting and training.

Exchange Office 365 Help Desk Troubleshooting User Experience Data Backup Documentation Communication

Back Office Operation Executive

India Informatics

Jul 2017 - Jan 2019 (1 year 6 months)

As a Back Office Operation Executive, I handled inventory management and customer services, managed drop shipping operations, and maintained detailed records of orders and inventory for a large online retailer.

Inventory Management Customer Service Communication Problem Solving Data Entry Time Management Team Collaboration

Education

Degrees, certifications, and relevant coursework

Lachoo Memorial College of Science and Technology

Master of Computer Applications, Computer Science and Programming

2016 - 2018

Activities and societies: Participated in various programming competitions and projects, enhancing practical skills in software development.

Completed a Master of Computer Applications (MCA) focusing on advanced computer science and programming principles, enhancing skills in software development and IT management.

Lachoo Memorial College of Science and Technology

Bachelor of Computer Applications, Computer Science and Programming

2013 - 2016

Activities and societies: Engaged in college programming events and contributed to team projects.

Earned a Bachelor of Computer Applications (BCA) degree, focusing on foundational computer science concepts and programming languages, preparing for a career in IT.