Nilsson Martinez

Implemented ideation and design processes for new business opportunities, validating market potential for 5 initiatives. Designed governance models, KPIs, and operational risk maps (ISO 31000) to ensure scalability and regulatory compliance.

Assisted general management with operational coordination, quality standards, customer service, and inventory control. Designed and automated optimal shift scheduling, achieving customer satisfaction above 95% and 100% effectiveness in maintenance event closure.

Evaluated operational feasibility and market risks for technology transfer and specialized technical services from LATAM to the US market. Planned change management, logistics, and operational compliance during strategic relocation and expansion.

Directed operations of 42 laboratories and 34 pilot plants with over 2,600 equipment, achieving customer satisfaction above 95% and implementing digitalization of analytical processes. Led modernization of scientific infrastructure through a $45M investment portfolio, generating $13M annual benefits and ensuring 100% operational continuity during COVID-19.

Temporarily led the center, managing over 1,000 professionals, 40 hectares of infrastructure, and an investment budget of approximately $100M. Defined and executed strategic and tactical planning, aligning operational capacity with corporate priorities and leading reskilling programs for 200 professionals.

Restructured maintenance service sourcing for over 2,600 R&D assets, reducing maintenance costs by 50%. Designed and implemented a cost simulator and optimal maintenance strategies (RCM), increasing operational availability and reducing equipment failures. Led asset management under ISO 55000 and HSE, achieving zero occupational accidents.

Completed a Master's degree in Quality and Integral Management in 2010.

Completed a specialization in Administration and Management of Quality Management Systems in 2005.

Completed a degree in Metallurgical Engineering and Materials Science in 1996.