Nilesh Pandey
@nileshpandey
Results-driven Content Protection Specialist with 7+ years of experience.
What I'm looking for
As a Content Protection Specialist with over 7 years of experience, I have honed my skills in content moderation, policy enforcement, and risk assessment. My journey began at Payza India Pvt Ltd, where I developed a strong foundation in customer support and problem-solving. I then transitioned to Accenture Solutions Pvt Ltd, where I took on the role of Content Protection Specialist. Here, I reviewed and moderated user-generated content across various platforms, ensuring compliance with company policies and community guidelines.
Throughout my career, I have been recognized for my ability to maintain high accuracy in content moderation and my commitment to upholding platform integrity. I have successfully handled sensitive content moderation cases, demonstrating my deep understanding of community standards. My expertise in data analysis and reporting has enabled me to optimize operational efficiency and enhance moderation processes, ultimately driving platform integrity.
Experience
Work history, roles, and key accomplishments
Content Protection Specialist
Accenture Solutions Pvt. Ltd.
Oct 2017 - Jan 2025 (7 years 3 months)
As a Content Protection Specialist, I reviewed and moderated user-generated content to ensure compliance with company policies. I monitored platform rules, conducted audits on advertisements, and generated reports to maintain content quality. My role involved escalating complex cases and maintaining high accuracy while managing large volumes of content.
Customer Support Associate
Payza India Pvt Ltd
Jun 2016 - Oct 2017 (1 year 4 months)
In my role as a Customer Support Associate, I handled customer complaints and processed returns, focusing on quality and user satisfaction. I maintained accurate records of interactions and provided timely resolutions for transaction disputes.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor's in Commerce, Commerce
2010 - 2013
Completed a Bachelor's in Commerce, focusing on business principles, accounting, and finance. Developed a strong foundation in commerce-related subjects, enhancing analytical and decision-making skills.
Maharashtra State Board
Higher Secondary Education, Commerce
2008 - 2010
Completed Higher Secondary Education with a focus on commerce subjects, preparing for further studies in the field of business.
Maharashtra State Board
Secondary Education, General Education
2006 - 2008
Completed Secondary Education, laying the groundwork for future academic pursuits in commerce and business.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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