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Nikole Andrea González Díaz

@nikoleandreagonzlezd

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Administrative receptionist at First Workplaces, coordinating bookings and resolving day-to-day operational issues.

Spain

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At First Workplaces, I welcomed visitors and clients and coordinated monthly meeting-room and workspace bookings. I followed up on operational issues with vendors and internal teams to help keep daily operations running smoothly.

At Ferrus & Bratos and Vivantadental, I coordinated patient appointments, managed records, and handled inquiries. I also supported front-desk service in corporate and healthcare settings, using Microsoft 365 and Google Workspace.

Experience

Work history, roles, and key accomplishments

Administrative Receptionist

First Workplaces

Oct 2025 - Oct 2026 (1 year)

Welcomed and assisted visitors and clients daily in person, by phone and by email, delivering a fast, professional service experience. Coordinated monthly bookings of meeting rooms and workspaces, managing calendars and logistical needs for the center.

Customer Service Calendar Management Meeting Room Coordination Vendor Management Issue Resolution Microsoft 365 Google Workspace

Administrative Receptionist

Ferrus & Bratos

Jul 2025 - Sep 2025 (2 months)

Managed medical schedules and patient appointment coordination, including last-minute changes. Maximized calendar occupancy by efficiently reassigning cancellations and rescheduled appointments.

Appointment Scheduling Calendar Management Patient Coordination Administrative Support Issue Resolution

Administrative Receptionist

Vivantadental

Jun 2024 - Jul 2025 (1 year 1 month)

Handled patients and phone calls while maintaining high service standards and an organized workflow. Managed records and documentation using systematic verification checks.

Patient Care Phone Support Records Management Documentation Appointment Scheduling Customer Service