Nikola Stošić

Delivered remote IT support to global employees, troubleshooting hardware, software, network, and system access issues. Managed the IT knowledge base and assisted with user onboarding and offboarding, ensuring efficient resolution of technical problems.

Conducted data annotation for AI projects, labeling datasets with high accuracy for training AI models. Maintained attention to detail and consistency across complex datasets to ensure quality.

Created custom graphic design solutions for clients, including logos and branding materials. Worked closely with clients to deliver high-quality visual concepts that aligned with their brand identity.

Provided remote technical support for ATMs, diagnosing and troubleshooting hardware and software issues. Monitored ATM performance and coordinated with field engineers for timely repairs, ensuring compliance with security protocols.

Provided exceptional customer support via phone, chat, and email, resolving a high volume of inquiries related to account updates and technical issues. Maintained high customer satisfaction while ensuring compliance with safety standards.

Designed high-quality print and digital materials for clients, managing multiple projects while meeting deadlines. Collaborated closely with clients to understand their design needs and provide tailored solutions.

Completed an Organic Modeling course, enhancing skills in 3D modeling and digital art creation.

Studied Interior Design, focusing on creating functional and aesthetically pleasing spaces. Developed skills in space planning, mood board creation, and 3D rendering.