Nikola Nikolić

Architects the operational backbone for 200+ US-based residential solar projects, serving as the central operational bridge between internal teams and external field partners. Orchestrates logistics and communications for complex multi-trade execution networks, enforcing strict data fidelity and contractual compliance across the global supply chain.

Operates a legally registered B2B sole proprietorship specialized in international logistics, supply chain architecture, and process optimization for high-growth global sectors. Manages end-to-end business operations, corporate compliance, and structural back-office systems to deliver high-throughput operational consulting.

Led dispatch operations during assigned shifts, ensuring 98% on-time execution and fast response to fleet dynamic changes. Coordinated drivers and trip details, trained dispatch teammates, and handled escalations with a solution-focused approach.

Managed reservations and dispatch tasks, including 100% booking accuracy, updates, and client communication in English. Monitored active trips and adjusted plans in real time to minimize delays and prevent service failures.

Managed high-volume operations (22,000+ interactions), ensuring strict adherence to complex compliance pipelines and regulatory standards. Resolved high-priority cases through systematic troubleshooting and process-driven escalation protocols.

Completed secondary education with a focus on agricultural sciences, earning a Level IV degree as an Agricultural Technician.