Nikka Competente

I am an experienced virtual assistant and appointment setter with a strong background in customer service. I have worked with Skinny Minny Inc. and Tidal Cleaning Services, where I successfully managed appointments and provided virtual assistance to clients. In addition, I have also served as a social media manager, effectively handling online platforms to promote brand awareness and engage with customers.

As a team manager at Tata Consultancy Services, I demonstrated exceptional leadership skills and successfully led a team to achieve targets and deliver excellent customer service. I have also worked as a customer service executive, providing support and resolving issues for clients. My technical support experience at Teleperformance Incorporated has equipped me with strong problem-solving skills and the ability to handle technical queries efficiently.

I hold a Bachelor of Elementary Education and have experience as an ESL teacher. This has honed my communication and teaching skills, enabling me to effectively interact with clients and provide clear instructions. I am proficient in Microsoft Excel and Google Suite, and I have a strong background in data entry and email management. With my expertise in team management, customer service, and technical support, I am confident in my ability to contribute to any organization.