Nikita Nimets

Supported academic and administrative processes in the academic affairs department, handling documentation, student requests, internal coordination, and day-to-day office operations. Communicated with students and staff while maintaining accuracy and service quality.

Processed customer orders and prepared them for courier delivery in a high-volume environment. Resolved delivery and order accuracy issues through clear customer communication.

Supported applicants and students throughout enrollment, preparing education contracts and entering data into 1C while working in Bitrix. Coordinated document signing and provided consultations on admissions and study-related questions.

Assisted with project coordination, including client and contractor communication and preparation of estimates, appendices, and contracts. Coordinated with media representatives regarding coverage and supported daily project operations.

Managed office and order operations, including working with deals in Bitrix and coordinating customer pickups. Prepared and packed orders and arranged courier and postal deliveries, creating video materials when required.

Welcomed guests, managed room status and reservations in TravelLine, and supported guests by phone and messengers. Monitored cleaning quality and resolved routine guest-service issues.

Assisted visitors, handled sales and payments, and supported guests with venue navigation and product selection. Provided customer-facing help to ensure smooth service at the venue.

Maintained product displays and monitored product condition, storage standards, and presentation on the sales floor. Supported day-to-day retail operations to keep the department organized and compliant.

Activities and societies: Student newspaper work: proofread articles prior to publication and corrected grammatical, lexical, and stylistic errors; improved clarity and editorial quality.

Completed a Master’s Degree in Journalism focused on media and communications, research, editing, and media analysis.

Earned a Bachelor’s Degree in International Relations covering global politics, diplomacy, foreign policy, and regional studies with research and writing.