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Nikita Jain

@nikitajain5

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Senior Account Manager at Kalaa Creations who grew a restaurant client's monthly aggregator revenue from ₹25L to ₹60L+.

India

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At Kalaa Creations, I manage client accounts across hospitality, healthcare, real estate and construction. I developed account growth strategies that delivered 42% higher engagement and 30% lead growth, and helped increase a restaurant client's monthly aggregator revenue from ₹25L to ₹60L+.

I also lead a 12-member cross-functional team and oversee ₹1.2 Cr in annual campaign value. Previously, at The Digital Trumpet, I managed social media strategy for 15+ brands and grew average engagement by 35%; as a freelance consultant, I worked with jewellery and skincare brands and grew Instagram following, leads and online sales by 20% in six months.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Manager

Current

Kalaa Creations

Dec 2024 - Present (1 year 10 months)

Own 30+ client accounts across hospitality, healthcare, real estate and construction, leading strategic accounts, client relationships, growth initiatives and campaign performance. Drive 360° account growth strategies, delivering 42% higher engagement and 30% lead growth through integrated marketing, performance and customer acquisition initiatives.

Account Management Customer Relationship Management Strategic Planning Team Leadership Campaign Management Performance Marketing Budget Management Meta Ads Google Ads Zomato Swiggy EazyDiner Trip Advisor Petpooja Google Analytics Looker

Freelance Marketing & Social Media Consultant

Self Employed

Jun 2024 - Nov 2024 (5 months)

Managed end-to-end client servicing, account communication, brand positioning, social media strategy, content, campaigns and performance reporting across jewellery and skincare brands. Developed brand positioning and content strategies to build brand recall, engagement, and lead generation.

Social Media Strategy Content Strategy Brand Positioning Campaign Management performance reporting Client Servicing

Social Media Strategist

The Digital Trumpet

May 2020 - Jun 2024 (4 years 1 month)

Managed social media strategy and client relationships for 15+ brands across hospitality, healthcare, retail and lifestyle, growing average engagement by 35%. Planned and executed 10+ campaigns per month with budgets up to ₹5000, covering content calendars, creative concepts, reporting and optimization.

Social Media Strategy Customer Relationship Management Campaign Management Content Calendar Influencer Marketing Reporting Optimization