I've improved operations across CBRE, Abercrombie & Fitch, Grocer sP od, Charles River Development, and Accenture by turning business needs and data into measurable outcomes.
At CBRE, I cut manual reporting effort by 30% and turnaround time by two days through automated SLA reporting and workflow governance in Alteryx and SQL. I also identified more than $200K in cost savings, improved account performance by 15%, and built QBR dashboards and data sources for multi-site retail portfolios.
At Abercrombie & Fitch, I coordinated OMS, POS, and shipment-tracking integrations that improved customer experience by 15%. I documented BRDs, FRDs, user stories, use cases, and test cases to support OMNI-channel initiatives and a 20% improvement in operational efficiency.
My work also includes market analysis that grew revenue by 15%, electronic trading support for brokers across APAC, EMEA, and North America, and Agile backlog management at Accenture. I bring experience in SQL, Tableau, Power BI, Looker, Excel, Alteryx, Agile delivery, and stakeholder management.
