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Nikhil Mirchandani

@nikhilmirchandani

Business Analyst with 6+ years in analytics, cost savings, automation and strategy across retail operations, commercial real estate, & product support

India

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What I'm looking for

Remote work, growth opportunity, learning new things, work life balance

I've improved operations across CBRE, Abercrombie & Fitch, GrocersPod, Charles River Development, and Accenture by turning business needs and data into measurable outcomes.

At CBRE, I cut manual reporting effort by 30% and turnaround time by two days through automated SLA reporting and workflow governance in Alteryx and SQL. I also identified more than $200K in cost savings, improved account performance by 15%, and built QBR dashboards and data sources for multi-site retail portfolios.

At Abercrombie & Fitch, I coordinated OMS, POS, and shipment-tracking integrations that improved customer experience by 15%. I documented BRDs, FRDs, user stories, use cases, and test cases to support OMNI-channel initiatives and a 20% improvement in operational efficiency.

My work also includes market analysis that grew revenue by 15%, electronic trading support for brokers across APAC, EMEA, and North America, and Agile backlog management at Accenture. I bring experience in SQL, Tableau, Power BI, Looker, Excel, Alteryx, Agile delivery, and stakeholder management.

Experience

Work history, roles, and key accomplishments

Business Operations Analyst

CBRE

Aug 2022 - Mar 2026 (3 years 7 months)

- Drove $200K+ in cost savings and 15% account performance gains
- Led executive QBRs, dashboards, and reporting using Tableau, SQL, and Excel
- Automated SLA reporting with Alteryx and SQL, cutting manual effort 30% and turnaround by 2 days
- Used Microsoft Copilot across 200+ stores to uncover trends and improve planning

Alteryx SQL Tableau Excel Microsoft Copilot Business Process Mapping Stakeholder Management

Business Analyst

Abercrombie & Fitch

May 2021 - Aug 2022 (1 year 3 months)

- Coordinated vendor integrations across OMS, POS, and shipment tracking, improving customer experience by 15%
- Translated business needs into BRDs, FRDs, and JIRA user stories, aligning stakeholders and solution delivery
- Partnered with DBAs to validate SQL, document use cases, and develop test cases, improving operational efficiency by 20%

SQL Jira User Stories Agile Scrum Requirements Gathering Stakeholder Management

Product Analyst

GrocersPod

Sep 2020 - May 2021 (8 months)

- Conducted comprehensive market analysis to identify growth opportunities, leading to the introduction of a new customer segment that increased revenue by 15%
- Analyzed customer behavior and seasonality trends to refine product positioning and customer engagement strategies, resulting in a 20% improvement in customer satisfaction (CSAT)

Market Analysis Customer Segmentation Data Analysis Excel

FIX Analyst Co-op

Charles River Development

Jan 2019 - Jun 2019 (5 months)

- Supported 30+ brokers across APAC, EMEA, and North America by configuring Investment Management System (IMS) workflows and certifying electronic trading algorithms, ensuring seamless, compliant, and reliable e-trading operations

Electronic Trading Algorithm Development

Business Analyst

Accenture

Nov 2016 - Jul 2017 (8 months)

- Translated business requirements into clear user stories and acceptance criteria in JIRA, managing a 100+ item Agile backlog and coordinating with developers and testers to improve delivery efficiency by 25%

Jira Agile Scrum User Stories Acceptance Criteria Backlog Management