Nikhil Gupta
@nikhilgupta15
Technical Product Manager at Tech Mahindra who shipped an AI chatbot that cut shipment-query resolution time by 60%.
IndiaWhat I'm looking for
At Tech Mahindra, I lead the Snowflake/AWS data platform for DISH’s procurement and supply-chain teams, including ETL/ELT pipelines and data migration. I also apply GenAI/Agentic AI in this work.
For Safexpress and Gati, I led an 8-member Agile team that moved a vulnerable legacy platform into 15+ microservices. I proposed and delivered an AI NLP chatbot and Kafka event sync, cutting query-resolution time by 60% and raising throughput by 35%.
In my BITSOM capstone, I ran 9 user interviews and a Goibibo usability test, then owned MVP scope, MoSCoW prioritisation, the BRD/PRD, testing and Jira board for an AI travel co-pilot. I chose human approval before payments and designed a Hotel Reality Score and Hidden Fee Detector; I also built the live Auto Engineers car-service website, which has 20–30+ daily users.
Experience
Work history, roles, and key accomplishments
Lead the Snowflake/AWS data platform for DISH's procurement and supply-chain teams, managing ETL/ELT pipelines and CI/CD. Align stakeholders via Jira/Confluence sprints and apply GenAI/Agentic AI.
Maintained critical banking applications at 99.9% uptime and automated log analysis, reducing incident-resolution time by 30%.
Led legacy ETL migration to AWS microservices and built Spring REST services, achieving 40% faster build automation.
Software Developer
Prophoenix Solutions
Jan 2015 - Dec 2020 (5 years 11 months)
Built secure Spring Boot REST APIs for airline PNR generation and Vue.js front-end components.
Software Developer
Mobile Programming LLC
Jan 2015 - Dec 2020 (5 years 11 months)
Built secure Spring Boot REST APIs for airline PNR generation and Vue.js front-end components.
Built secure Spring Boot REST APIs for airline PNR generation and Vue.js front-end components.
Education
Degrees, certifications, and relevant coursework
BITSOM (Pilani)
Certificate, Product Management
2025 -
Completed Product Management with Generative & Agentic AI, including user interviews, BRD/PRD, MoSCoW MVP, KPI framework, and Figma prototype.
DIT University, Dehradun
Master of Computer Applications, Computer Applications
2012 - 2015
Pursued Master of Computer Applications (MCA) from DIT University, Dehradun.
MJP Rohilkhand University
Bachelor of Science, Science
2008 - 2012
Completed Bachelor of Science (B.Sc.) from MJP Rohilkhand University.
Tech stack
Software and tools used professionally
Amazon Redshift
Snowflake
Selenium
Amazon EC2
Amazon CloudWatch
Amazon S3
GitHub
GitLab
Bitbucket
SonarQube
Kubernetes
Jenkins
MySQL
PostgreSQL
MongoDB
Microsoft SQL Server
Lucidchart
Spring Boot
Figma
Okta
Terraform
Jira
Gradle
Vue.js
JavaScript
HTML5
Java
ELK
Kafka
Amazon DynamoDB
Hibernate
Linux
jFrog
Confluence
Spring Security
Ansible
AWS Lambda
Shell
Amazon RDS
Amazon Aurora
JUnit
Mockito
OAuth2
Docker
UrbanCode Deploy
Amazon Athena
SQL
ServiceNow
Groovy
Harness
GitHub Copilot
AWS
REST APIs
Azure
Availability
Location
IndiaAuthorized to work in
Website
autoengineer.inSalary expectations
Social media
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