At MC Squared AI, I shipped an Agentic Audience Targeting System that automated survey distribution and customer feedback collection. Its LLM-powered dashboard supported geography, product, and audience targeting, reducing survey turnaround time by over 50%.
I also delivered an Agentic Workstation using RAG, rubric-based LLM-as-judge evaluations, and a pre-deployment approval process for AI governance. For AbbVie, I led a 20-member team building a Next-Gen Analytics Platform on Palantir Foundry, helping cut operating costs by 30%.
At Country Delight, I increased WhatsApp D0 conversions from 4% to 10% through A/B testing and customer feedback surveys, and improved D7 retention by 4% with in-app lifecycle nudges. Earlier, at Oriserve, I launched an NLP-based Email Bot for Vodafone Idea Ltd. that achieved 80% accuracy and reduced costs by 40%.
