Open to opportunities

Tahsin Jawad

@tahsinjawad

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Creative marketing graduate specializing in e‑commerce operations and trend-driven content.

Bangladesh

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What I'm looking for

I seek a role in e-commerce or digital marketing where I can blend creative content strategy with operations to improve customer experience and scale growth.

I am a creative marketing graduate with hands-on experience in e-commerce supply chain, fulfillment, and after-sales operations, blending creativity with analytical thinking to drive measurable results.

At Pickaboo.com I contributed across roles from Supply Chain Management Intern to Fulfillment Executive and currently serve as an After-Sales Executive, where I focused on process improvement, customer experience and cross-functional collaboration.

I bring practical skills in SEM, content marketing, ad operations, UI/UX concept design and content creation, and I actively contributed to university music and film societies while leading marketing and event efforts.

Experience

Work history, roles, and key accomplishments

Current

After-Sales Executive

Current

Pickaboo.com

Oct 2025 - Present (2 months)

Manage after-sales operations for e-commerce, improving customer satisfaction and reducing resolution times through process improvements and cross-team coordination.

Customer Support Process Improvement Communication Data Analysis

Current

Content Creator

Current

Jawadista

Jan 2020 - Present (5 years 11 months)

Produce trend-driven content and marketing assets, growing audience engagement through strategic storytelling and platform-specific campaigns.

Content Creation Content Strategy Social Media Storyboarding Art Direction Audience Growth SEO

Fulfillment Executive

Pickaboo.com

Jun 2025 - Sep 2025 (3 months)

Executed order fulfillment workflows for an e-commerce platform, coordinating inventory, shipping, and logistics to meet delivery SLAs.

Fulfillment Inventory Management Logistics Coordination Order Processing Shipping KPI Tracking Communication

Supply Chain Intern

Pickaboo.com

Mar 2025 - May 2025 (2 months)

Supported supply chain operations, assisting with inventory reconciliation and supplier coordination to streamline warehouse processes.

Supply Chain Warehouse operations Data Entry Excel

Interior Designer

Amontron Restaurant

Jan 2024 - Dec 2024 (11 months)

Designed interior concepts for a restaurant project, delivering layout, visual direction, and finish selections to enhance customer experience.

Interior Design Design Concepts Design Direction Sketching Presentation Project Delivery

Education

Degrees, certifications, and relevant coursework

Islamic University

Bachelor of Business Administration, Marketing

2020 - 2025

Activities and societies: Vice President, Kuhoron (IU Music Association); UI/UX Concept Designing, Marketing Department; Art Direction Organizer (Sales Fair 2024); IU Film Society executive member

Bachelor of Business Administration with a major in Marketing completed while gaining practical experience in e-commerce operations and after-sales roles.