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Nicole Williams

@nicolewilliams5

Looking to work in a helpdesk environment

Uruguay
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What I'm looking for

I’m looking for an entry role where I can apply threat detection and security analysis to real-world monitoring, learn SOC workflows, and grow through structured coaching—while contributing careful quality checks, documentation, and risk-minded troubleshooting.

I’m an aspiring Security Operations Center Analyst with a strong foundation in network and system security, backed by CompTIA certifications including Security+, Network+, and A+. I’m driven to turn attention to detail into real detection and response outcomes that protect data and users.

My focus centers on threat detection and threat analysis, with practical readiness across Linux and operating environments like iOS, Windows, and Android. I bring mobile device security awareness and disaster recovery planning mindset to every task—because prevention and resilience matter as much as identification.

While my caregiving role wasn’t security-focused, I used that time to study and successfully acquire my Security+ certification, strengthening my ability to learn fast and apply what I’ve studied. In earlier roles, I built the habits that make security work effective: clear communication, quality checks, and reliable follow-through.

In quality assurance at Electronic Arts, I performed root cause analysis (RCA) and implemented corrective and preventative action (CAPA). I developed and executed test strategies and checklists, supported developers through complex bug isolation and risk analysis, and handled regressions—experience that translates directly to structured investigation and evidence-based security thinking.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CompTIA logoCO

CompTIA

CompTIA Security+ Certification, Network Security

2024 -

Earned the CompTIA Security+ certification in October 2024.

CO

CompTIA

CompTIA Network+ Certification, Networking

2019 -

Earned the CompTIA Network+ certification in February 2019.

CompTIA logoCO

CompTIA

CompTIA A+ Certification, IT Fundamentals

2018 -

Earned the CompTIA A+ certification in March 2018.

Tech stack

Software and tools used professionally

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