NGNicole Goosen
@nicolegoosen
Experienced Office Management and Administration Professional
South AfricaWhat I'm looking for
As a seasoned office management and administration professional, I have honed my skills in optimizing productivity, efficiency, and service quality across various environments. With a strong background in administration, I have developed a unique blend of advanced organizational, technical, and business acumen. I am a highly dependable, ethical, and reliable support specialist and leader who works effectively independently and with cross-functional teams to ensure operational and service excellence.
Throughout my career, I have demonstrated my ability to work in fast-paced environments, managing multiple tasks and priorities while maintaining a high level of accuracy and attention to detail. My expertise in office operations, administration, and customer service has enabled me to provide top-notch support to teams and organizations, driving business growth and success.
I am a certified transcriptionist, virtual assistant, and Xero accounting professional, with a strong foundation in accounting principles and practices. I am proficient in a range of software and tools, including QuickBooks, Sage, and Pastel accounting, and have a proven track record of managing finances, scheduling appointments, and maintaining accurate records.
Experience
Office Manager
Future Veterinary Services
Mar 2023 - Present (1 year 3 months)
Evaluated employee records and productivity. Oversaw office inventory activities. Managed office operations while scheduling appointments for department managers. Maintained computer and physical filing systems. Managed compliance to keep organization operating within legal and regulatory guidelines.
Freelance Transcriptionist
RNK Productions LLC
Oct 2022 - Present (1 year 8 months)
Used headsets and transcribing software to take dictation of documents. Followed specific guidelines and style rules to meet clients' requirements and maintain consistency. Applied audio quality control techniques to provide accurate transcripts from low-quality audio. Verified accuracy of transcribed material prior to finalization.
Virtual Assistant
Typewhizz
Oct 2022 - Present (1 year 8 months)
Performed freelance work with flexibility to meet employer-set deadlines. Transcribed sensitive documents with complete confidentiality. Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
Office Manager
Carpediem Financial Services
Apr 2018 - Present (6 years 2 months)
Controlled finances to lower costs and keep business operating within budget. Maintained positive customer relations. Managed compliance to keep organization operating within legal and regulatory guidelines.
Office Manager
Nicole Goosen
Experienced Office Management and Administration Professional optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader.
Reservations Manager
Gillyfrost (PTY) Ltd. t/a Amakulu Safari's
Dec 2022 - Mar 2023 (3 months)
Managed online booking inquiries and assisted guests and travel partners throughout the entire booking cycle. Answered incoming phone calls and developed friendly rapport with callers. Spoke with international travel agents to arrange discounted hotel offers. Provided high level of customer service to each person. Informed clients of essential travel information. Drafted agendas, recorded minutes,
Tech stack
Learn about the tools and technologies that Nicole likes to use.
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
Interested in hiring Nicole?
You can contact Nicole and thousands of other talented remote workers on Himalayas.
Message NicoleFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!
