Nicolas Tapia

At Ecomil, I improved operational, administrative, and reporting processes to strengthen control and information traceability. I reduced international invoicing errors by 88% and eliminated weekly manual information consolidation.

I also designed Excel and Power Query templates, validations, and automations, including a form that replaced manual data entry. These changes cut report preparation time from three hours to 45 minutes.

At EnvioClick, I managed a client portfolio, opportunities, and commercial KPIs in HubSpot. I analyzed churn, shipping behavior, and pipeline to identify recovery and growth opportunities, and improved commercial follow-up processes.

Through AsdannAI, I analyze processes for bottlenecks and automation opportunities, then design workflows using n8n, APIs, and no-code/low-code tools. I develop and document generative AI use cases focused on operational efficiency and scalability.