At DoctorApp, I support B2B customers through onboarding, follow-up, and first- and second-level technical assistance. I also test applications in staging and report reproducible bugs to the development team.
At Technical Design S.r.l., I supported management software for Public Administrations in cloud and on-premise Windows Server environments. I maintained relational databases and optimized queries, while troubleshooting issues and helping maintain service continuity.
Earlier, as a Head Waiter at Ristorante La Bottera, I coordinated service and staff and worked directly with customers. I hold a diploma in Information Technology and Telecommunications and have B2 English.
