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Nick Frag

@nickfrag

Fraud & AML Officer at National Bank of Greece who designed a whitelisting model that cut false-positive alerts by about 30%.

Greece
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At National Bank of Greece, I performed KYC and KYB reviews, enhanced due diligence, and PEP screening, and prepared suspicious activity reports. I investigated SEPA, SWIFT, and card transactions in RiskShield.

I conceived and designed a business-connection whitelisting model with the bank’s development team, reducing false-positive alerts by approximately 30% across 6M+ customer accounts. I also proposed and tested real-time fraud rules through to go-live.

At Viva.com, I performed KYC and KYB checks, investigated fraud cases, and blocked compromised accounts and payment methods. I also handled payment disputes and supported merchants with card processing and e-commerce integrations.

Since March 2026, I’ve been self-employed as a digital consultant. I’m developing a privacy-first, offline health-tracking Android app and have delivered offline ERP/CRM systems and websites for business clients.

Experience

Work history, roles, and key accomplishments

National Bank of Greece logoNG

Fraud & AML Officer

National Bank of Greece

Mar 2023 - Feb 2026 (2 years 11 months)

Performed KYC and KYB reviews, enhanced due diligence, PEP screening, and prepared SARs. Monitored and investigated SEPA, SWIFT, and card transactions in RiskShield, and designed a whitelisting model that reduced false-positive alerts by approximately 30% across 6M+ accounts.

CC

Stockbroker

Corinth Capital

May 2020 - Aug 2020 (3 months)

Presented investment products to prospective clients in a sales capacity and generated €10,000 in sales in the second week.

Education

Degrees, certifications, and relevant coursework

Anthropic logoAN

Anthropic

Claude 101, Claude Code 101, Introduction to Claude Cowork, AI

2026 - 2026

Completed Claude 101, Claude Code 101, and Introduction to Claude Cowork courses from Anthropic in 2026.

II

International Scrum Institute

Scrum Master Accredited Certification, Scrum

2025 - 2025

Earned the Scrum Master Accredited Certification from the International Scrum Institute in 2025.

SK

SkillFront

ISO/IEC 27001:2022 Information Security Internal Auditor, Information Security

2025 - 2025

Completed the ISO/IEC 27001:2022 Information Security Internal Auditor certification from SkillFront in 2025.

Udemy logoUD

Udemy

Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass, Fraud Prevention

2025 - 2025

Completed the Fraud Prevention, Dispute Resolution and PCI-DSS Masterclass on Udemy in 2025.

Udemy logoUD

Udemy

Anti-Money Laundering Concepts: AML, KYC and Compliance, Anti-Money Laundering

2025 - 2025

Completed the Anti-Money Laundering Concepts: AML, KYC and Compliance course on Udemy in 2025.

Udemy logoUD

Udemy

The Complete SQL Bootcamp, SQL

2025 - 2025

Completed The Complete SQL Bootcamp on Udemy in 2025.

National and Kapodistrian University of Athens logoNA

National and Kapodistrian University of Athens

Bachelor of Science, Accounting and Finance

2019 - 2023

BSc in Accounting and Finance from the National and Kapodistrian University of Athens, completed in 2023.

Tech stack

Software and tools used professionally

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