Nicholas Ting
@nicholasting
I build enterprise identity integrations and optimize Microsoft 365 cloud environments.
MalaysiaWhat I'm looking for
I'm currently delivering Microsoft 365 and cloud solution assessments at Concentrix, turning service health, telemetry, adoption trends, and operational insights into actionable recommendations for commercial customers.
Previously at One Identity, I designed and supported enterprise SSO integrations using SAML, OAuth 2.0, and OpenID Connect. I built REST API integrations in OneLogin, supported SCIM provisioning and MFA policies, and used Sumo Logic and Datadog to troubleshoot complex IAM incidents.
My background also includes cloud and identity systems across AWS, Azure, GCP, Okta, Active Directory, Google Workspace, and Microsoft 365. I've delivered technical consulting, client training, infrastructure support, and scalable cloud solutions.
Experience
Work history, roles, and key accomplishments
- Deliver enterprise Microsoft 365 and cloud solution assessments and technical advisory sessions for commercial customers.
- Analyze Microsoft 365 service health, telemetry, adoption trends, and operational insights to identify optimization opportunities.
- Present technical findings, best-practice recommendations, and optimization opportunities to customer stakeholders through virtual delivery e
• Designed and supported enterprise SSO integrations using SAML, OAuth 2.0, and OpenID Connect across multiple applications
• Built and utilized REST APIs within OneLogin for application integration and identity automation
• Performed end-to-end troubleshooting of authentication and authorization issues across client and server environments
• Analyzed API request/response flows and debugged identi
• Delivered technical solutions and support across SaaS, IaaS, and PaaS environments, ensuring system reliability and performance
• Managed and monitored infrastructure, including cloud platforms (AWS, Azure, GCP) and enterprise systems
• Implemented and maintained identity and access solutions using Active Directory and Okta
• Administered Google Workspace and Microsoft 365 environments, includin
• Acted as Subject Matter Expert (SME) for Microsoft 365 services, including Exchange Online, Microsoft Teams, and Office 365 applications
• Administered and supported Exchange Online environments, including mail flow configuration, transport rules, domains, and policies
• Designed and troubleshot complex mail routing scenarios, including SMTP relay, inbound/outbound flow, and hybrid configuration
• Provided technical support for hardware, software, and enterprise systems, resolving user issues across global environments
• Diagnosed and troubleshot technical incidents, ensuring timely resolution and minimal service disruption
• Managed and responded to customer requests via ticketing systems, phone, and remote support tools
• Delivered support for enterprise applications, devices, and syste
Education
Degrees, certifications, and relevant coursework
SMK Lutong
High School Diploma, General Studies
Completed secondary education at SMK Lutong in 2014.
SMK Lutong, Miri, Sarawak
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Salary expectations
Job categories
Skills
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