Looking for a job

Nicholas Baker

@nicholasbaker

Message

I keep manufacturing operations running through dependable technical support and problem-solving.

United States

Message

What I'm looking for

I'm looking for a role where I can support daily operations, solve workflow and equipment issues, collaborate with teams, and contribute to a reliable, positive work environment.

I support internal staff at Sturm, Ruger & Co., resolving workflow and equipment issues to keep operations running smoothly. I collaborate across teams on department goals and special projects.

Previously, I supervised quality control at Whelen Engineering, ensuring products met internal and regulatory requirements. I investigated defects, identified root causes, and implemented corrective actions to prevent recurrence.

Experience

Work history, roles, and key accomplishments

Current

Operations & Support Specialist

Current

Sturm, Ruger & Co.

Nov 2020 - Present (5 years 10 months)

Serve as a primary point of contact for internal staff, resolving workflow and equipment issues to maintain seamless operations. Collaborate with cross-functional teams to support department goals and special projects.

Problem Solving Teamwork Customer Service Tech Savvy

Quality Control Supervisor

Whelen Engineering

Jan 2011 - Dec 2018 (7 years 11 months)

Supervised daily quality control operations, ensuring all products met internal standards and external regulatory requirements. Conducted root cause analysis on product defects and implemented corrective actions to prevent recurrence.

Quality Control Root Cause Analysis Regulatory Compliance Project Management