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@nh0

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Strategic leader with 12+ years in digital strategy and operations.

United States

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What I'm looking for

I seek a role that fosters innovation and collaboration, allowing me to drive strategic initiatives and contribute to organizational growth.

I am a seasoned strategy leader with over 12 years of experience in digital strategy and operations, specializing in advising C-suite executives and driving large-scale strategic initiatives. My career has been marked by a proven track record in developing mid-to-long-term strategic roadmaps and corporate scorecards, which have significantly impacted Fortune 500 companies, government entities, and startups alike.

Throughout my career, I have successfully led projects that resulted in substantial efficiency gains and revenue growth. For instance, I developed a $4.8 billion digital commerce strategy and implemented OKR adoption for over 2,000 employees, enhancing organizational alignment and performance. My expertise extends to operational process design, where I have optimized workflows and mitigated risks, ensuring that cross-functional teams can execute digital transformation initiatives effectively.

As I continue to evolve in my career, I remain passionate about leveraging data-driven insights and innovative strategies to foster growth and operational excellence. I thrive in environments that challenge me to influence without authority and manage ambiguity, and I am dedicated to aligning teams to deliver measurable impact.

Experience

Work history, roles, and key accomplishments

Current

Senior Management Consultant

Current

SW Ventures

Jan 2024 - Present (1 year 5 months)

Advised high-growth tech and media companies on strategy, product bundling, and market expansion. Designed performance metrics and evaluation frameworks for Creator Economy platforms, improving decision-making speed by 40% via data-driven insights.

Process Optimization AI Strategy Development Change Management

Associate Director, Digital Corporate Strategy

Carrier Global

Jan 2022 - Present (3 years 5 months)

Led digital strategy for a Fortune 500 company, advising C-suite on growth initiatives. Built a global OKR dashboard improving goal-tracking efficiency by 80%; trained 2K+ global users.

Digital Strategy OKRs

Associate Director, Corporate Strategy

MTX Group

Jan 2021 - Present (4 years 5 months)

Led global market expansion and monetization strategy for a high-growth tech consultancy. Piloted AI-powered OKR tools across 1K+ users in US/India/Australia, improving cross-functional goal tracking by 80%.

Global AI Rollout Market Expansion Crisis Management Monetization OKRs

Senior Consultant - Strategy and Foresight

SERCO

Jan 2019 - Present (6 years 5 months)

Advised on large-scale strategic initiatives with global impact for the US Navy. Streamlined Navy Medicine SOPs, improving efficiency by 80% and enabling seamless adoption of AI/tech solutions.

Cross Functional Collaboration Future Ready Strategy

Project Manager - Digital Operations

Clear Resolutions

Jan 2017 - Present (8 years 5 months)

Redesigned US Air Force Medical Service workflows, improving correspondence management for 750+ personnel. Led scenario planning to address structural inefficiencies in Air Force medical Service.

Workflow Optimization Change Management Process Automation Data Analysis

Strategy Consultant - Digital Operations

IBM

Jan 2015 - Present (10 years 5 months)

Supported USAF Civil Engineering $11B portfolio, improving execution strategies by 30%. Overhauled records management, increasing compliance by 60%.

Process Improvement Records Management

Aerospace Medical Technician

USAir Force

Jan 2010 - Present (15 years 5 months)

Managed medical logistics and crisis response in dynamic environments. This role involved high-stakes operations and ensuring critical support.

Crisis Response High Stakes Operations Emergency management

Client Relations Specialist

PR @ Partners

Jan 2004 - Present (21 years 5 months)

Managed client relationships and ensured effective communication strategies. This role focused on building strong client rapport and delivering successful public relations outcomes.

Client Relations Public Relations Communication Strategy Relationship Management

Education

Degrees, certifications, and relevant coursework

Liberty University

MBA-Management / MA-Public Policy, Management / Public Policy: International Affairs

Completed a dual Master's degree focusing on Management and International Affairs. Gained expertise in strategic planning, public policy analysis, and global relations.

American InterContinental University

BA, International Business

Obtained a Bachelor of Arts in International Business. Developed a strong foundation in global commerce, cross-cultural communication, and international market dynamics.