Nguyễn Ngọc Hải
@nguynngchi
Fullstack web developer delivering scalable, secure customer portals and integrations.
What I'm looking for
I am a Fullstack Web Developer with five years building and maintaining a global customer and admin portal in the secure IT asset disposal and hardware recycling industry, plus many prior years in government software roles. I deliver end-to-end features across frontend, backend, and databases, and I’ve implemented complex business logic including web forms, QR scanning, file processing, APIs, charts, and reporting.
I design and implement microservices and monolithic systems using REST/gRPC, RabbitMQ/Kafka, and WebSocket/Socket.IO, and I focus on performance through indexing, caching, parallel API calls and data prefetching. I built an AI chatbot with RAG for a customer-facing knowledge base that lets authenticated users query live system data and replaced manual FAQ workflows.
I work with React/Next.js, TypeScript, Node.js, Java (Spring Boot), PostgreSQL, DynamoDB, MongoDB, Docker, Kubernetes and AWS services; I practice Clean Architecture, SOLID principles, TDD, and collaborate in Agile/Scrum environments while mentoring juniors and participating in code reviews to improve maintainability and reliability.
Experience
Work history, roles, and key accomplishments
Fullstack Web Developer
VietSoftware International
Nov 2021 - Present (3 years 11 months)
Developed and maintained a large-scale customer and admin portal for secure IT asset disposal serving thousands of global users; implemented end-to-end features, optimized frontend performance, and designed REST/gRPC services. Led AI/LLM integration by building a RAG-based chatbot and improved system reliability through API validation, logging, and modular architecture.
Deputy Head, Software Development
Customs Department of IT & Statistics
Oct 2016 - Sep 2021 (4 years 11 months)
Led a team of four engineers to maintain and operate Vietnam Customs' core software systems, coordinated with partners to ensure reliable customs clearance, and improved system performance to support nationwide operations.
Software Development Officer
Customs Department of IT & Statistics
Jan 2008 - Oct 2016 (8 years 9 months)
Developed, deployed, and maintained key customs applications and provided training and technical support to staff across Vietnam Customs to ensure system availability and regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Foreign Trade University
Master of Business Administration, Business / Trade
2010 - 2012
Completed a Master of Business Administration at Foreign Trade University focusing on business and trade-related management studies.
Military Academy of Technology
Bachelor of Engineering, Software Engineering
2002 - 2007
Earned a Bachelor of Engineering in Software Engineering with foundational training in software development and systems engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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