NUNeo User
@neouser
I am a clinical operations lead optimizing trial activation and stakeholder engagement.
South AfricaWhat I'm looking for
I lead client services for global clinical portfolios, delivering measurable improvements in study execution and sponsor satisfaction. I was awarded a Silver Impact Award after boosting patient visit adherence by 20% and regularly present KPIs and governance materials while managing timelines, change orders and cross-functional teams.
Previously I improved site activation timelines by 25% and sustained 97% essential-document compliance using Veeva Vault eTMF; I hold an MSc in Public Health and certifications in project management and health service management, and I focus on pragmatic, compliance-driven improvements that accelerate study start-up and protect financial interests.
Experience
Work history, roles, and key accomplishments
IQLed client services for global portfolios, boosting patient visit adherence by 20% across 100+ investigators and earning a Silver Impact Award; managed timelines, change orders, and sponsor governance deliverables.
Site Activation Coordinator
PPD
Dec 2021 - Apr 2024 (2 years 4 months)
Coordinated site activation across 15+ studies, improving activation timelines by 25% and maintaining 97% essential document compliance through proactive Veeva Vault eTMF monitoring.
Microbiology Research Intern
BioLim Centre for Science and Technology
Aug 2021 - Nov 2021 (3 months)
Conducted microbiology and fermentation research, designing experimental protocols and timelines that improved project delivery by 20% and producing proposals that secured additional funding.
Education
Degrees, certifications, and relevant coursework
USUniversity of Suffolk
Master of Science, Public Health
Master of Science in Public Health from the University of Suffolk.
UCUniversity of the Western Cape
Bachelor of Science, Medical Bioscience
Bachelor of Science in Medical Bioscience from the University of the Western Cape.
UNUNICAF
Certificate in Health Service Management, Health Service Management
Certificate in Health Service Management awarded through UNICAF.
IQIQVIA
Leadership Training (Internal), Leadership
Completed internal Leadership training at IQVIA.
IQIQVIA
Project Management Fundamentals (Certificate), Project Management
Completed Project Management Fundamentals training at IQVIA.
UNUNICAF
Certificate in Advanced Microsoft Excel, Microsoft Excel
Completed an Advanced Microsoft Excel course through UNICAF.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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