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neha chhillarNC
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neha chhillar

@nehachhillar

Product designer crafting AI-native B2B SaaS with human-in-the-loop control and trust.

India
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What I'm looking for

I’m looking to lead AI-native product design in B2B SaaS, where I can build human-in-the-loop workflows, clarify where automation acts vs. where humans approve, and ship design systems that make trust actionable.

I’m a product designer with 3+ years building AI-first B2B SaaS and founding designer at two companies. I focus on “automation + user control”—deciding where models act, where humans approve, and how trust is kept.

At Infosec Ventures, I’ve been the first product designer and solo design lead on an AI-native redesign of a 10-year-old security platform. The work spans user research and information architecture through interaction design and design systems, and it’s now in beta with 10 enterprise clients migrated.

I designed Human-in-the-loop decisioning for campaigns, with automation preparing while admins approve before launch—cutting launch time from hours to minutes without losing authority. I also redesigned risk scoring into a structured radar across Behavior, Training, and Role Sensitivity, rebuilt the admin dashboard around action hotspots, and lifted admin engagement by 48% (before vs. after across migrated clients).

I’ve also redesigned the reporting layer, improving customer-side report adoption by 32%, and owned design for eCrime Hub for Dubai Police—driving 50,000+ visitors in week one and 10,200 users starting a report via the reporting chatbot in the first few months. I enjoy collaborating closely with engineering, and I’m comfortable building alongside teams using Cursor and Claude.

Experience

Work history, roles, and key accomplishments

IV
Current

Product Designer

Infosec Ventures

Jul 2024 - Present (2 years)

First product designer leading the AI-native end-to-end redesign of Human Firewall 3, now in beta with 10 enterprise clients migrated from HF2. Owned Human-in-the-loop campaign flow and redesigned risk scoring, reporting, and admin dashboard experiences to improve launch speed, admin engagement (+48%), and report adoption (+32%).

TE

UX Designer

TexlaCulture

Mar 2023 - Jun 2024 (1 year 3 months)

Founding UX designer for an HRMS used by 8,000+ employees across 12 enterprise clients in year one. Designed end-to-end HRMS experiences (onboarding, hiring, attendance, LMS, performance), built a mode-based navigation system, and created a web+mobile design system with engineering handoff, improving onboarding completion rates by 52%.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Google UX Design Specialization, User Experience (UX) Design

2022 - 2023

Google UX Design Specialization on Coursera from November 2022 to February 2023.

University of Delhi logoUD

University of Delhi

Bachelor of Arts (Honours), English

2020 - 2023

B.A. (Hons) English at the University of Delhi from June 2020 to June 2023.

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