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BALAGANESAN M

@balaganesanm

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Product Designer crafting simple, trustworthy LLM and AI UX for real-world products.

India

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What I'm looking for

I’m looking for a role where I own end-to-end product design for human-AI experiences LLM interfaces, agentic workflows, and trust-focused UX—partnering closely with engineering to ship simple, production-ready systems.

I’m a Product Designer with 4+ years of experience simplifying complex systems across AI research, HealthTech, and enterprise SaaS. I work in the frontier of human-AI interaction—especially LLM interfaces, agentic workflows, and trust design—so the outcome feels deeply simple.

In my recent freelance work in India, I designed the Ask AI LLM response layer, architecting a citation plus progressive disclosure system that resolved trust gaps by clearly separating user quotes from AI-synthesized evidence. I also led end-to-end design for “Validate Design,” turning static mockups into automated, research-backed critique workflows.

Across products, I’ve owned full lifecycles from problem framing to production: from building a secure developer API key surface that unblocked enterprise integrations, to shipping a 0-to-1 MVP mobile app with LLM interface onboarding and care tracking flows for first-time owners. I’ve also launched a tokenized Figma component library to streamline design-to-production handoffs.

My approach is grounded in research and measurable UX outcomes—cutting underwriting search time by 85% with an NLP-driven Smart Search, pushing task success rates above 90% while lowering cognitive load, and improving WCAG 2.2 onboarding times by 50% while accelerating stakeholder approvals by 35%. I care about craft, clarity, and building design systems that scale without losing trust.

Experience

Work history, roles, and key accomplishments

Product Designer

Marvin

Feb 2026 - May 2026 (3 months)

Designed the Ask AI LLM response layer, architecting a citation and progressive disclosure system to resolve trust gaps by clearly separating user quotes from AI-synthesized evidence. Built a secure developer API key surface from scratch to unblock enterprise customer integrations and led end-to-end design for automated, research-backed critique workflows.

Progressive Disclosure Human AI Interaction Evidence Separation API Design Product Design

Product Designer

Pawpal

Apr 2025 - Jan 2026 (9 months)

Shipped a 0-to-1 MVP mobile app, designing core LLM interface onboarding and care tracking flows for first-time owners. Launched a tokenized Figma component library to streamline the design-to-production handoff loop via design systems and improved interaction design with clear user flows and IA journey mapping.

Human AI Interaction Onboarding Design Systems Interaction Design User Flows Journey Mapping

Lead Product Designer

Koskeeno

Sep 2024 - Feb 2025 (5 months)

Performed user research including interviews and usability testing, then shipped an NLP-driven Smart Search that cut underwriting search time by 85%. Redesigned dense enterprise workflows using low-to-high prototyping to push task success rates above 90% while lowering cognitive load, and standardized UX writing patterns to cut WCAG 2.2 onboarding times by 50% and accelerate stakeholder approvals

User Research Interviewing Usability Testing NLP Smart Search Wireframing UX Writing Interaction Patterns

Founding Designer

Hygge

Nov 2022 - Feb 2025 (2 years 3 months)

Led 0-to-1 product design for an enterprise wellbeing platform, using Claude, Claude Code, and Cursor to scale from MVP to multi-market rollouts. Improved onboarding (including GPT-based approaches) to reduce drop-offs by 40% and double activation, built a unified WCAG-compliant design system (25+ components) reducing design-to-dev handoff by 35%, and increased sprint sign-off velocity 3× by produ