Neema Aloyce
@neemaaloyce
Customer Relations Officer at BRAC Tanzania Finance Limited delivering digital and financial literacy training.
TanzaniaWhat I'm looking for
At BRAC Tanzania Finance Limited, I deliver digital and financial literacy training to microfinance group clients. I also assist Branch Managers with recording and resolving client complaints and sharing feedback through approved channels.
At Rievo software solution, I worked on business automation, setting up automation systems and integrating them with existing tools and software. My industrial training at TTCL included supporting senior technicians with telecom system configuration and maintenance, and helping resolve basic network and hardware issues.
Experience
Work history, roles, and key accomplishments
Customer Relations Officer
BRAC Tanzania Finance Limited
Feb 2026 - Present (8 months)
Deliver digital and financial literacy training to microfinance group clients. Assist branch managers in receiving, recording, and resolving client complaints and provide feedback through approved channels.
Data Entry
Rievo Software Solution
Jul 2025 - Nov 2025 (4 months)
Analyzed business processes to propose valuable automation. Created and set up automation systems and integrated them with existing tools and software, including AI automation and AI products.
Industrial Practical Trainee
TTCL Company
Aug 2023 - Sep 2024 (1 year 1 month)
Participated in structured industrial training within TTCL's operations department. Supported senior technicians in configuring and maintaining telecom systems and assisted in resolving basic network and hardware issues.
Education
Degrees, certifications, and relevant coursework
University of Dodoma
Bachelor of Science, Computer Engineering
2021 - 2025
Bachelor of Science in Computer Engineering from the University of Dodoma, completed in 2025.
University of Dar es Salaam
Diploma, Computer Science
2019 - 2021
Diploma in Computer Science from the University of Dar es Salaam, completed in 2021.
Mkuu Secondary School
High School Diploma, General Studies
2017 - 2019
Advanced Level secondary education at Mkuu Secondary School, completed in 2019.
Mburahati Secondary School
Secondary School Certificate, General Studies
2013 - 2016
Ordinary Level secondary education at Mburahati Secondary School, completed in 2016.
XORCOM
CompletePBX 5 Basic Training Certificate, PBX Systems
Completed the CompletePBX 5 Basic Training Certificate.
Cisco Networking Academy
Introduction to Cyber Security, Cyber Security
Completed the Cisco Introduction to Cyber Security course.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Job categories
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