Open to opportunities

Neelam Lekkhi

@neelamlekkhi

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Senior IT professional with expertise in audit and security.

Malaysia

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What I'm looking for

I seek a role that fosters innovation and values security, with opportunities for leadership and growth.

With over 18 years of extensive experience in IT Audit, Compliance, and Security, I have honed my skills in Site Reliability Engineering and IT Operations. My journey has been marked by a commitment to excellence, leading high-performance teams, and ensuring adherence to industry standards. At Dell Technologies, I successfully managed global teams, driving initiatives that resulted in a 50% reduction in disaster recovery time and a 40% decrease in production incidents year-over-year.

My expertise extends to developing comprehensive IT Audit Plans and managing security controls to ensure 100% compliance with regulatory frameworks such as SOX and PCI. I have a proven track record of influencing executive leadership to mitigate critical security risks and enhance the overall security posture of organizations. My passion for continuous improvement is evident in my ability to implement strategic IT initiatives that optimize operational efficiency and elevate customer experience.

Experience

Work history, roles, and key accomplishments

Current

Consultant - IT Technical Services

Current

Dell Technologies

Jun 2023 - Jan 2025 (1 year 7 months)

Managed a global team for IT Audit, Compliance, and Security Vulnerability Remediation. Ensured adherence to industry standards and developed the Annual IT Audit Plan, achieving 100% compliance with SOX and other regulations. Led security awareness training and drove incident management to improve application stability.

IT Audit Compliance Vulnerability Management SOX Incident Management Security Awareness Risk Management IT Operations Service Delivery

Senior Manager, IT

Dell Technologies

Oct 2021 - Jun 2023 (1 year 8 months)

Managed global teams for IT Audit and Compliance, ensuring 100% adherence to industry standards. Designed disaster recovery plans and improved operational efficiency through strategic IT initiatives. Developed high-performance teams and implemented process optimizations.

IT Audit Compliance Disaster Recovery Operations Team Management Process Optimization ITIL Risk Management Project Management

Global Service Transition Lead

Dell Technologies

Mar 2009 - Apr 2014 (5 years 1 month)

Led the production rollout of Global Service Transition processes, streamlining release and user testing for major applications. Ensured quality assurance and standardization of Change and Release Management processes.

Service Management Change Management Quality Assurance Release Management IT Operations Middleware Project Management User Testing ITIL

IT Consultant - SOA and EAI

Infokall Malaysia Sdn Bhd

Sep 2005 - Feb 2009 (3 years 5 months)

Served as Project Manager and Solution Architect for an integrated campus management system. Developed and maintained online and batch processes for an insurance giant, focusing on SOA and business transactions.

Project Management Solution Architecture SOA Application Development Middleware Business Data Integration Insurance Systems Systems Team Leadership

IT Consultant - Application Support

VCCS Sdn Bhd.

Jul 2003 - Sep 2005 (2 years 2 months)

Focused on data loading, organization, and transformation for various projects. Conducted statistical analysis and developed bioinformatics programs for R&D organizations.

Data Analysis Data Visualization Bioinformatics Project Management Statistical Analysis Data Mining ITIL Team Collaboration

Education

Degrees, certifications, and relevant coursework

University Science Malaysia

Professional Certificate, Data Science

2003 - 2005

Completed a Professional Certificate in Data Science focusing on data loading, organization, transformation, and visualization. Gained skills in data mining and statistical analysis, particularly in gene expression using microarray data.