At AssistRx, I provide customer service and patient support for the Yeztugo program, helping patients and healthcare providers navigate insurance coverage, prior authorization, prescription updates, and financial assistance resources. I also help coordinate enrollment and shipment tracking while documenting interactions according to program guidelines.
Previously, I supported claims resolution at Turo, merchants at DoorDash, and customers troubleshooting smart home devices at SmartRent. In my personal project, I create mental wellness and personal growth content using Canva and CapCut, and engage with audiences through social media.
