At Discover Financial / Capital One, I led Product Owner responsibilities in an Agile environment, using Kanban and sprint methods to plan, prioritize, and deliver work. I kept stakeholders and directors informed about project status, priorities, and risks.
I used Jira and twice-weekly stakeholder update emails to maintain visibility. I also identified database anomalies with SQL and implemented automated fixes and alerts to strengthen issue prevention and system reliability.
At Service Filtration, I managed IT projects, maintenance, and technology upgrades across five companies as part of a two-person IT team. I developed a SQL stored procedure that removed the need for an additional Avalara tax calculation subscription, and migrated the companies to MIE Trak Pro.
Earlier, at Quantum Group, I served as Lead Report Developer for the Inet Designer X reporting service and supported variable-print projects using BCC and GMC. At Allstate Insurance, I contributed to application development using C#.NET, Crystal Reports, Oracle, and SQL.
