Nazrin Aleskerova
@nazrinaleskerova
I’m an Atlassian Administrator and Business Analyst who delivers Jira/Confluence automation and process migrations.
What I'm looking for
I’m an Atlassian Administrator and Business Analyst with 10+ years of IT experience across banking, outsourcing, and gambling environments. I specialize in Jira and Confluence administration—workflow design, workflow/request setup, process automation, and system integrations that improve efficiency, transparency, and operational control.
In my roles, I translate business requirements into practical Jira solutions (field configurations, approval flows, and request processes) and I’ve delivered multiple Jira projects across HR, Procurement, Finance, IT, and other business units. I also led major process migrations into Jira, including migrating departments from ClickUp and successfully moving banking business processes, while strengthening adoption through smooth transitions and clear process control.
Experience
Work history, roles, and key accomplishments
Atlassian Administrator & BA
ProGamingSoftware
Sep 2025 - Present (7 months)
Administer Jira and Confluence to support operational and business processes, translating requirements into workflows, request types, and field configurations. Designed Jira automations and integrations and led ClickUp-to-Jira migrations to improve visibility, process continuity, and user adoption.
IT System Administrator
ProGamingSoftware
Jun 2024 - Aug 2025 (1 year 2 months)
Managed user provisioning for iGaming applications, supporting onboarding, role changes, and offboarding. Administered Google Workspace and Microsoft services and configured virtual phone numbers to support business operations.
IT Business Systems Team Lead
Pasha Bank
Oct 2022 - Jun 2024 (1 year 8 months)
Led business systems initiatives and coordinated cross-functional delivery of technology solutions. Migrated banking processes into Jira and improved workflows using automation and system optimization.
IT Business Systems Senior Specialist
Pasha Bank
Sep 2020 - Sep 2022 (2 years)
Provided support and maintenance for business systems and supported Jira-based process improvements. Managed server patching, cybersecurity governance activities, incident management, and project management.
IT Business Systems Specialist
Pasha Bank
May 2019 - Aug 2020 (1 year 3 months)
Supported and maintained business systems and implemented automation improvements for operational processes. Focused on improving reliability and efficiency through hands-on system support and process automation.
IT Engineer Helpdesk Manager
Seabak IT Management
Jan 2014 - Apr 2019 (5 years 3 months)
Managed account administration and helpdesk operations, including server/network health checks and backup/restore. Performed disaster recovery testing and supported switches, routers, firewalls, hosting email services, and Microsoft Exchange Online.
IT Helpdesk Senior Specialist
Seabak IT Management
Jan 2013 - Dec 2014 (1 year 11 months)
Provided 2nd level remote support, troubleshooting, and system maintenance. Handled backups and Active Directory account administration for end-user systems.
IT Helpdesk Specialist
Seabak IT Management
Sep 2011 - Dec 2013 (2 years 3 months)
Delivered end-user support including software and hardware setup and troubleshooting. Managed printer/email configuration and supported backups as part of day-to-day helpdesk operations.
Education
Degrees, certifications, and relevant coursework
Azerbaijan State Oil Academy
Master of Business Administration, Business Administration
2010 - 2012
Completed a Master of Business Administration at Azerbaijan State Oil Academy from 2010 to 2012.
Baku State University
Applied Mathematics and Cybernetics
2005 - 2009
Studied Applied Mathematics and Cybernetics at Baku State University from 2005 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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