Open to opportunities

Nazrin Aleskerova

@nazrinaleskerova

Message

I’m an Atlassian Administrator and Business Analyst who delivers Jira/Confluence automation and process migrations.

Azerbaijan

Message

What I'm looking for

I’m looking for a role where I can lead Jira/Confluence administration, translate business needs into workflows, build automations and integrations, and own smooth process migrations that improve visibility and control.

I’m an Atlassian Administrator and Business Analyst with 10+ years of IT experience across banking, outsourcing, and gambling environments. I specialize in Jira and Confluence administration—workflow design, workflow/request setup, process automation, and system integrations that improve efficiency, transparency, and operational control.

In my roles, I translate business requirements into practical Jira solutions (field configurations, approval flows, and request processes) and I’ve delivered multiple Jira projects across HR, Procurement, Finance, IT, and other business units. I also led major process migrations into Jira, including migrating departments from ClickUp and successfully moving banking business processes, while strengthening adoption through smooth transitions and clear process control.

Experience

Work history, roles, and key accomplishments

Current

Atlassian Administrator & BA

Current

ProGamingSoftware

Sep 2025 - Present (7 months)

Administer Jira and Confluence to support operational and business processes, translating requirements into workflows, request types, and field configurations. Designed Jira automations and integrations and led ClickUp-to-Jira migrations to improve visibility, process continuity, and user adoption.

Jira Administration Workflow Design Business Analysis Process Migration Request Type Design Fields Configuration

IT System Administrator

ProGamingSoftware

Jun 2024 - Aug 2025 (1 year 2 months)

Managed user provisioning for iGaming applications, supporting onboarding, role changes, and offboarding. Administered Google Workspace and Microsoft services and configured virtual phone numbers to support business operations.

User Provisioning Access Management Google Workspace Microsoft 365 Administration Account Administration Offboarding Onboarding Troubleshooting

IT Business Systems Team Lead

Pasha Bank

Oct 2022 - Jun 2024 (1 year 8 months)

Led business systems initiatives and coordinated cross-functional delivery of technology solutions. Migrated banking processes into Jira and improved workflows using automation and system optimization.

Process Migration Business Systems Leadership Project Coordination Optimization Troubleshooting Project Management

IT Business Systems Senior Specialist

Pasha Bank

Sep 2020 - Sep 2022 (2 years)

Provided support and maintenance for business systems and supported Jira-based process improvements. Managed server patching, cybersecurity governance activities, incident management, and project management.

Patch Management Cybersecurity Governance Incident Management Project Management Business Systems Support Troubleshooting Automation Support IT Governance Maintenance

IT Business Systems Specialist

Pasha Bank

May 2019 - Aug 2020 (1 year 3 months)

Supported and maintained business systems and implemented automation improvements for operational processes. Focused on improving reliability and efficiency through hands-on system support and process automation.

Business Systems Support Process Automation Process Improvement Troubleshooting Documentation

IT Engineer Helpdesk Manager

Seabak IT Management

Jan 2014 - Apr 2019 (5 years 3 months)

Managed account administration and helpdesk operations, including server/network health checks and backup/restore. Performed disaster recovery testing and supported switches, routers, firewalls, hosting email services, and Microsoft Exchange Online.

Help Desk Support Account Administration Network And Server Health Checks Backup Disaster Recovery Switch Router Firewall Support Troubleshooting

IT Helpdesk Senior Specialist

Seabak IT Management

Jan 2013 - Dec 2014 (1 year 11 months)

Provided 2nd level remote support, troubleshooting, and system maintenance. Handled backups and Active Directory account administration for end-user systems.

2nd Level Support Troubleshooting Maintenance Backup Active Directory Administration end user support Diagnostics Monitoring

IT Helpdesk Specialist

Seabak IT Management

Sep 2011 - Dec 2013 (2 years 3 months)

Delivered end-user support including software and hardware setup and troubleshooting. Managed printer/email configuration and supported backups as part of day-to-day helpdesk operations.

end user support Troubleshooting Backup IT Helpdesk Setup Diagnostics User Support