Ibrahim Aghazada
@ibrahimaghazada
Proactive IT infrastructure engineer optimizing secure enterprise systems.
AzerbaijanWhat I'm looking for
I am a proactive IT infrastructure engineer with extensive experience managing complex on-prem enterprise environments, including Active Directory, Exchange Server, VMware, Veeam and endpoint management for 200+ devices. I prioritize fast issue resolution, operational stability and security hardening across mixed environments.
I have delivered L1–L2 support, led helpdesk operations, and implemented monitoring and backup solutions using tools such as ManageEngine, Zabbix, PRTG, Veeam and VMware. I also handle incident monitoring and response, VPN/DNS/DHCP troubleshooting, and Microsoft 365 administration.
I bring a hands-on, ownership-focused approach to IT operations, emphasize automation and process improvements, and seek roles where I can enhance security posture, optimize system architecture, and deliver reliable end-user support both remotely and on-site.
Experience
Work history, roles, and key accomplishments
IT Infrastructure Engineer
Pasha Holding LLC
Aug 2025 - Present (4 months)
Manage Windows Server and AD infrastructure, Exchange, VMware and Veeam backup environments, and endpoint management for 200+ endpoints, improving security hardening and operational stability.
Lead IT Support Specialist
Aztelekom LLC
Dec 2024 - Aug 2025 (8 months)
Provided L1/L2 support, managed AD/GPOs and domain controllers, and conducted cybersecurity incident monitoring and response while operating remote network and server infrastructure monitoring.
IT Specialist / VP Technician
Kronos PTY / COP29 AOC
Jul 2024 - Nov 2024 (4 months)
Delivered Microsoft 365 support (Teams, Outlook, OneDrive), managed channel permissions and mobile device configuration, and conducted virtual user trainings to improve M365 adoption.
IT Support Specialist
Aztelekom LLC
Aug 2022 - Nov 2024 (2 years 3 months)
Resolved software and hardware issues via remote desktop and ticketing systems, supported VPN setups for remote workers, and maintained Windows Server and AD environments.
IT Support Specialist
ZKACCESS LLC
Sep 2021 - Jun 2022 (9 months)
Provided on-site and remote technical support for enterprise users, managed email, printers and IT equipment, and monitored system stability to resolve daily incidents.
Education
Degrees, certifications, and relevant coursework
Linux Foundation / IDTech Academy
Professional Course, Linux / Systems
2025 - 2025
Completed a short professional course covering Linux topics (Jan–Mar 2025).
Cyber Defence (course)
Professional Course, Cybersecurity
2024 - 2025
Completed a cybersecurity and cyber defence course (Jul 2024–Feb 2025).
Azerbaijan Architecture and Construction University
Master of Science, Smart Technologies in Urban Infrastructure
2021 - 2023
Completed an MSc in Smart Technologies in Urban Infrastructure focusing on intelligent systems for urban infrastructure development.
ICT LAB
Professional Course, IT Technician
2022 - 2022
Completed an IT Technician training program (May–Aug 2022).
Baku Engineering University
Bachelor of Science, Process Automation Engineering
2017 - 2021
Completed a Bachelor’s degree in Process Automation Engineering with coursework in automation and control systems.
Tech stack
Software and tools used professionally
Availability
Location
AzerbaijanAuthorized to work in
Job categories
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