Nazia Prethula
@naziaprethula
I combine customer service, remote administration, and research skills to deliver accurate, thoughtful support.
CanadaWhat I'm looking for
I've supported customers and operations at La Vie en Rose, MAP Communications, Hotel Halifax, and Tim Hortons, delivering personalized service, accurate scheduling, and reliable support in fast-paced environments.
With a BSc in Biology from Dalhousie University, I bring data analysis in Excel and R, internet and market research, strong written communication, and independent remote-work experience.
Experience
Work history, roles, and key accomplishments
Summer Camp Lead
Roots and Boots Forest School
Jul 2023 - Present (3 years 3 months)
Led activities promoting teamwork, confidence, and personal development for children ages 5–12, ensuring safety compliance and supervision in an outdoor environment.
Sales Associate
La Vie en Rose
Jan 2025 - Jul 2026 (1 year 6 months)
Delivered personalized customer service and product recommendations, consistently met sales targets, and maintained store organization and visual merchandising standards.
Virtual Receptionist
MAP Communications
Aug 2022 - Jan 2023 (5 months)
Managed high-volume calls across Canada and the USA with strong attention to detail, handling scheduling and administrative tasks in a fully remote role.
Room Attendant
Hotel Halifax
Apr 2022 - Jul 2022 (3 months)
Maintained high cleanliness and quality standards, and resolved guest concerns promptly and professionally.
Barista / Team Member
Tim Hortons
Dec 2021 - Apr 2022 (4 months)
Delivered fast, accurate customer service during high-volume peak hours, managing orders, payments, and inventory.
Education
Degrees, certifications, and relevant coursework
Dalhousie University
Bachelor of Science, Biology
Bachelor of Science in Biology with a minor in Psychology from Dalhousie University.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
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