Nayan Dutta
@nayandutta
Senior Support Engineer specializing in network infrastructure, Mikrotik, and ISP-grade wireless and fiber solutions.
BangladeshWhat I'm looking for
I am a Senior Support Engineer with over six years of experience in ISP and enterprise network operations, including Mikrotik router/switch/OLT configuration, wireless radio transmission, BTS and backbone maintenance, and distributor-level support. I have progressed from IT Executive to Senior Support Engineer and hold vendor certifications such as MTCNA and MCSA.
My background includes hands-on deployment and after-sales support of network security and backup solutions for banks, corporate and government clients, team leadership in technical operations, and training in advanced routing and radio communication. I focus on reliable network delivery, rapid troubleshooting, and continuous professional growth.
Experience
Work history, roles, and key accomplishments
Senior Support Engineer
Link3 Technologies Ltd.
Aug 2021 - Present (4 years 10 months)
Lead technical support for distributor, corporate and retail clients, managing Mikrotik routers/switches, OLTs and wireless BTS/backbone maintenance; responsible for installations and troubleshooting, and team leading since joining.
IT Executive
Data-Centric Solutions Ltd.
Jan 2019 - Jun 2021 (2 years 5 months)
Deployed and supported network security products (anti-malware, Fortinet firewalls, Commvault backups) for banks, corporates and government clients and provided after-sales technical services.
Education
Degrees, certifications, and relevant coursework
Leading University
Bachelor of Science, Computer Science & Engineering
Grade: CGPA:2.68 out of 4
Completed Bachelor of Science in Computer Science & Engineering with a CGPA of 2.68 out of 4.
Balaganj Government College
HSC, Science
Grade: CGPA:3.3
Completed Higher Secondary Certificate (HSC) in Science with a CGPA of 3.3.
Jahangirnagar University
Master of Science, Information Technology
Pursued a Master of Science Professional Masters (MSc in IT/PMIT); status noted as appeared.
Balaganj D.N Model High School
SSC, Science
Grade: CGPA:4.31
Completed Secondary School Certificate (SSC) in Science with a CGPA of 4.31.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Social media
Job categories
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