Open to opportunities

Nayan Dutta

@nayandutta

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Senior Support Engineer specializing in network infrastructure, Mikrotik, and ISP-grade wireless and fiber solutions.

Bangladesh

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What I'm looking for

I seek a technical role in network operations or support where I can apply ISP-grade routing, wireless, and fiber skills, lead technical teams, and deliver reliable infrastructure and customer-facing solutions.

I am a Senior Support Engineer with over six years of experience in ISP and enterprise network operations, including Mikrotik router/switch/OLT configuration, wireless radio transmission, BTS and backbone maintenance, and distributor-level support. I have progressed from IT Executive to Senior Support Engineer and hold vendor certifications such as MTCNA and MCSA.

My background includes hands-on deployment and after-sales support of network security and backup solutions for banks, corporate and government clients, team leadership in technical operations, and training in advanced routing and radio communication. I focus on reliable network delivery, rapid troubleshooting, and continuous professional growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Support Engineer

Current

Link3 Technologies Ltd.

Aug 2021 - Present (4 years 2 months)

Lead technical support for distributor, corporate and retail clients, managing Mikrotik routers/switches, OLTs and wireless BTS/backbone maintenance; responsible for installations and troubleshooting, and team leading since joining.

Mikrotik Team Leadership Windows Server

IT Executive

Data-Centric Solutions Ltd.

Jan 2019 - Jun 2021 (2 years 5 months)

Deployed and supported network security products (anti-malware, Fortinet firewalls, Commvault backups) for banks, corporates and government clients and provided after-sales technical services.

Network Security Fortinet Kaspersky Commvault