At CVS Health, I support Workday HCM and Benefits configuration for more than 4,500 active employee accounts, maintaining 100% HIPAA compliance and zero data governance violations.
I build business process workflows, conditional rules, calculated fields, security configurations, and Advanced and Matrix reports that give HR leaders real-time visibility. I also connect Workday with Salesforce, mainframe databases, web applications, and external enterprise systems through Workday Web Services, Core Connectors, and EIBs.
I partner with HR, IT, and vendor teams to troubleshoot system issues, manage ServiceNow and Jira incidents, support data migrations, and validate releases through unit testing, SIT, and UAT.
Previously at Humana, I configured Core HCM, Benefits, Absence, security, benefit eligibility, and outbound integrations for benefit carriers. I also used SAS and Excel to support workforce metrics, demographic analysis, retention models, training documentation, and reliable stakeholder reporting.
