mahfuj risad

Performed high-volume Bengali audio transcription and quality review for enterprise machine-learning data programs.

Built the product proposition from zero, leading market research, ICP definition, and pricing. Directs product direction, CX strategy, and enterprise readiness for an AI-native omnichannel platform.

Performed RLHF preference rating, linguistic annotation, and evaluation of LLM outputs in Bangla and English.

Led presales and solution discovery for government and international donor agencies, winning projects worth BDT 360M+. Advised on AI solution architecture and served as ISO 9001 and 27001 internal auditor.

Directed R&D partnerships with academic and government stakeholders, delivering NLP models for the Government of Bangladesh. Architected an NLP-driven document-processing workflow with custom OCR that automated KYC verification for a major bank.

Co-designed research methodology and led a field team documenting endangered languages across 12 districts. Produced trilingual dictionaries and co-authored the final analytical report published by the Prime Minister's Office.

Contributed Bangla voice and handwriting data for YouTube's Bangla ASR project, hosted at the University of Dhaka.

Worked on medical-equipment surveillance as an embedded systems engineer.

Contributed to 'SmoothSwitch,' an embedded remote appliance-control product that won a National Entrepreneur Summit 2013 title.

Provided inbound telecom contact centre experience, gaining first-hand grounding in workflows now targeted by AI contact-centre products.

Machine Learning course from Stanford University via Coursera.

ISO 9001:2015 Internal Auditor certification from BSI Group UK.

Advanced Certificate for Management Professionals (ACMP 4.0) from IBA, University of Dhaka.

Grade: A+

Business Analytics course with Grade A+ from BK-IAC, BUET.

M.A. in Linguistics with elective focus on Language Technology and Corpus Linguistics.

B.A. (Hons.) in Linguistics with an undergraduate monograph on machine translation in Bengali.

Embedded Systems Design using MCU course from IEB.