Natsuki Kondo

Facilitate global technical meetings and coordinate tasks across distributed teams. Support Microsoft 365 and Azure operations, validate Azure Automation Runbooks, and participate in NSG Flow Log migration activities.

Provided technical support for Google Cloud Platform infrastructure and cloud-related issues. Supported technical communication and documentation across Japanese and English-speaking environments.

Managed Microsoft 365 accounts, devices, licenses, and MDM systems. Updated privacy policies, created security rules and manuals, and architected systems with Slack Workflow and Power Automate.

Managed Microsoft 365 accounts and devices, led an Outlook migration project, and monitored Power BI data. Created automation systems with Power Automate, PowerShell, and VBA, and validated third-party MDM tools.

Provided L1 and L2 help desk support for Azure, Microsoft 365, Security, and Compliance. Verified OneDrive, SharePoint, Outlook, Azure VM, AVD, NSG, Azure AD, and Azure Automation migration tools.

Provided technical support for AI healthcare services' network systems based on GCP. Managed client accounts in eastern Japan, troubleshot network issues, and coordinated with vendors to construct VPN networks.

Supported sales in providing IP-Phone and Cloud PBX solutions. Conducted demonstrations for clients and developed notification systems using Power Automate.

Worked in dialysis medicine, endocrinology, and outpatient care. Conducted research and presented at medical conferences, and assisted in publishing a medical book.

Worked in the gastroenterology department. Trained new nurses, prepared materials for study sessions, and conducted emergency response training.

Pursuing studies in Information Management and Data Science, with coursework in data science, machine learning, programming fundamentals, and security.

Attended an English language program in Cebu, Philippines from September to December 2017.

Completed a Diploma in Nursing, earning a nursing specialist certificate.