At AVORIX INC, I provide daily operational support to dealerships, carriers, drivers, dispatchers, and corporate clients. I track and resolve transportation issues across phone, email, chat, and CRM platforms.
At Universal Transit, I coordinated vehicle logistics with clients and carriers and supported shipments throughout the transit cycle. I updated carrier records, load statuses, and dispatch details using Central Dispatch and Super Dispatch.
At Claim-Justice, I handled 70–80 customer accounts daily across phone, email, live chat, and CRM software. I guided clients through dispute processes, drafted correspondence to financial institutions, and followed up on cases.
