Open to opportunities

Nathaniel Velazquez

@nathanielvelazquez

Message

Experienced Client Success and Operations Manager with a focus on analytics.

United States

Message

What I'm looking for

I am seeking a role that values client relationships and offers growth opportunities.

I am a skilled professional with years of experience managing extensive client relationships across education and healthcare sectors. My role as a Client Success and Administrative Operations Manager has allowed me to oversee numerous projects while maintaining accurate reporting and analytics. I thrive in environments where I can leverage my expertise in data management and client service to drive success.

Throughout my career, I have successfully administered transportation systems, coordinated return merchandise authorizations, and taught in classroom settings. My ability to communicate effectively with diverse stakeholders, from students and parents to internal departments and external customers, has been key to my success. I am passionate about improving operational efficiency and enhancing client satisfaction through data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Current

Transportation Coordinator

Current

Urban League of Westchester

May 2017 - Present (8 years 1 month)

Managed the transportation system for the Transportation Department, overseeing bus routes for over 150 students and ensuring effective communication with drivers, school staff, and parents. Prepared documentation and provided support for route-related issues.

Communication Documentation Problem Solving Data Management

Return Merchandise Authorization Manager

Mobotix

Jan 2015 - Apr 2017 (2 years 3 months)

Oversaw the return merchandise authorization process, including counting and verifying returned products, processing orders, and compiling inventory data. Coordinated with internal departments and external customers regarding RMAs.

Inventory Management Data Entry Order Processing Quality Control

Art, Robotics, and Science Teacher

Leaping Into Port Morris PS/MS5

Mar 2014 - May 2014 (2 months)

Taught seventh and eighth grade science in a specialized classroom setting, evaluated student progress, and developed engaging lesson plans to enhance learning outcomes.

Teaching Lesson planning Classroom Management Curriculum Development

Teacher

Kidville Riverdale

Jan 2014 - Jan 2014 (0 months)

Instructed young children in cognitive skills and social interaction, while also managing the storefront's monetary needs and assisting parents with educational techniques.

Classroom Management Financial Management

Office Coordinator of Receiving & Distribution

NYU Langone Medical Center

Jan 2013 - Apr 2013 (3 months)

Planned and monitored the receiving, storage, and distribution of supplies, supervised a team of over 20, and improved operational workflows resulting in increased productivity.

Data Metrics