Natasha Jones

Provide short-term, solution-focused therapy to clients during mental health crises in virtual and in-person settings. Assess for hospitalization needs and refer clients to available resources.

Review case records and administrative records, run system inquiries, and conduct interviews and surveillance. Analyze evidence to determine substantiation of allegations and write detailed investigative reports, including documentation and potential testimony.

Assist with social determinants of health across hospice, provider practices, and the hospital. Conduct patient and caregiver bereavement/intake assessments, provide referrals and crisis intervention, and support program training, workflow, and conflict resolution.

Assess individuals for appropriateness of placement in a family home setting and provide quality care aligned with Medicaid/Medicare and company expectations. Document daily activities and medication administration and support residents’ routines, ADLs, budgeting skills, and community integration.

Managed a caseload of adult wards of the state and coordinated HCBS waiver services through multiple programs. Reviewed policy and procedures for compliance, audited files, assessed for abuse/neglect during face-to-face visits, and supported guardianship investigations and utilization review processes.

Provided ongoing caseload casework for in-home and out-of-home foster care cases, negotiating case plans and addressing barriers to family goals. Delivered intensive and therapeutic social services and conducted investigations and consultations to assess needs, barriers, and service delivery, including supervisory support when needed.

Performed functions associated with being a social worker, providing intensive and therapeutic services to adults and children. Conducted specialized investigations and casework for facilities and providers, participated in case consultations, and supported the supervisor in supervisory capacity when needed.

Conduct investigations regarding abuse/neglect and vulnerable adults, including interviews and comprehensive social assessments. Coordinate services, consult on guardianship needs, prepare court reports, develop safety and prevention plans, and provide court testimony when appropriate.

Earned a Master of Social Work (MSW) degree in Social Work from Indiana Wesleyan University (Marion).

Earned a Bachelor of Social Work (BSW) degree in Social Work from Murray State University.