Open to opportunities

Nashipai OleNtira Faith

@nashipaiolentirafait

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Project planning and evaluation professional skilled in M&E, supply chain coordination, and customer support.

Kenya

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What I'm looking for

I am seeking a remote or hybrid role where I can apply project planning, M&E and supply chain skills, contribute to program delivery, and grow into coordination or specialist responsibilities within an impact-driven organization.

I am a resourceful and dependable project assistant with over 3 years of cross-sector experience in NGO, FMCG, and tech environments, holding a BSc in Project Planning and Evaluation from the University of Nairobi. I have supported school feeding program implementation, conducted field evaluations, collected and analyzed M&E data, and helped coordinate donor communications and community outreach.

I bring hands-on supply chain support experience—managing inventory tracking, vendor communication, procurement and logistics—as well as strong customer support skills developed in high-volume contact center roles. I thrive in remote and cross-time-zone roles, am proficient with Microsoft Excel, Google Workspace, Slack, Zoom and CRM tools, and focus on clear communication, multitasking, and problem-solving to drive timely, accurate results.

Experience

Work history, roles, and key accomplishments

Current

Project Assistant

Current

Food for Education

Jan 2023 - Present (2 years 9 months)

Supported implementation and reporting for school feeding programs, conducted field evaluations and analyzed M&E data, and coordinated donor communications and community outreach to improve program delivery.

Monitoring & Evaluation Implementation Reporting Field Data Collection Community Outreach Excel Google Workspace

Supply Chain Assistant

Mara Sugar

Jan 2022 - Dec 2022 (11 months)

Managed inventory tracking and vendor communications, supported procurement and logistics processes, and ensured timely delivery and documentation of fertilizer and raw materials.

Inventory Management Procurement Vendor Management Logistics Documentation Excel Supply Chain Coordination

Customer Support Agent

Betika

May 2021 - Dec 2021 (7 months)

Handled high-volume customer queries via phone and chat, resolved account issues with accuracy and speed, and promoted responsible gaming to maintain customer satisfaction.

Customer Support CRM Communication Problem Solving Time Management

Customer Care Agent

CCI Kenya

Feb 2020 - Apr 2021 (1 year 2 months)

Provided inbound and outbound support for international clients, maintained CRM data records, met call center KPIs, and demonstrated strong multitasking and client communication skills.