Open to opportunities

Naomi Kitso

@naomikitso

Message

Dedicated healthcare professional with expertise in administrative support.

Botswana

Message

What I'm looking for

I am looking for a role that offers growth opportunities and allows me to leverage my administrative skills in a healthcare setting.

I am a healthcare professional with a Bachelor of Arts in Healthcare Service Management and over three years of experience as an Administrative Assistant. My educational background includes certifications in Administrative Support, Basic Accounting, and Planning for Monitoring and Evaluation, which have equipped me with a diverse skill set.

Throughout my career, I have honed my technical and functional skills, along with strong communication and interpersonal abilities. I have successfully managed billing and claims processes, utilized medical software for transactions, and maintained professional communication with clients and colleagues. I am eager to contribute to an organization that values growth and development.

Experience

Work history, roles, and key accomplishments

Billing and Claims Clerk

Francistown Academic Hospital

Apr 2024 - Present (1 year 3 months)

Coded services (Pharmacy, Laboratory, Radiology) and diagnoses using ICD 10 codes tariffs and Nappi Codes. Prepared and processed insurance claims timely and accurately using Bomaid and BPOMAS Portal, AFA Allegra.

ICD 10 Nappi Codes Insurance Claims Processing Bomaid Portal BPOMAS Portal AFA Allegra

Administrative Assistant

Bonesa Radiology Centre

Jun 2020 - Present (5 years 1 month)

Managed office tasks including filing, report generation, and supply reordering. Processed insurance claims using AFA Allegra, Bomaid, and BPOMAS Portal while maintaining professional communication.

Office Administration ICD 10 Medical Software Insurance Claims Processing AFA Allegra Bomaid Portal BPOMAS Portal Communication

Medical Administrative Assistant

Kgalagadi Breweries Clinic

Jan 2019 - Present (6 years 6 months)

Handled phone calls, emails, and scheduled appointments for patients. Collected patient information, validated payment methods, and issued invoices.

Phone Answering Scheduling Patient Greeting Invoicing

Education

Degrees, certifications, and relevant coursework

Boitekanelo College

Bachelor of Arts, Healthcare Service Management

Completed a Bachelor of Arts in Healthcare Service Management, gaining expertise in healthcare administration and service delivery. This program provided a comprehensive understanding of managing healthcare operations effectively.

Alison

Certificate, Administrative Support

Obtained a Certificate in Administrative Support, focusing on essential skills for administrative roles. This included training in office tasks, communication, and organizational procedures.

Alison

Certificate, Basic Accounting

Completed a Certificate in Basic Accounting, covering fundamental accounting principles and practices. This enhanced skills in financial record-keeping and basic financial management.

Philanthropy University

Certificate, Planning for Monitoring and Evaluation

Acquired a Certificate in Planning for Monitoring and Evaluation, focusing on strategies for effective project monitoring and evaluation. This program developed skills in assessing project outcomes and impact.