Open to opportunities

Nancy Yang

@nancyyang

Message

I am a certified pharmacy technician with 5+ years in pharmacy operations.

United States

Message

What I'm looking for

I seek a pharmacy role where I can lead operations, mentor staff, improve inventory and patient service, and grow professionally within a collaborative healthcare team.

I am a certified pharmacy technician with more than five years of experience supporting pharmacy operations, inventory control, and patient services. I earned an Associate of Science from Dallas College.

At Walgreens I progressed from Certified Pharmacy Technician to Certified Senior Pharmacy Technician and now Pharmacy Operations Manager, where I schedule staff, manage inventory reporting, and perform medication pick-ups. I coach and develop staff to increase team efficiency and maintain core pharmacy workflow.

I am detail-oriented, reliable, and bilingual in English and Hmong, committed to excellent customer service and accurate medication handling. I bring strong computer and communication skills and a focus on continual improvement.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Operations Manager

Current

Walgreens

May 2021 - Present (4 years 4 months)

Managed pharmacy operations, scheduling, and staff development to improve team efficiency while ensuring accurate medication dispensing and inventory control.

Pharmacy Operations Scheduling Inventory Control Customer Service Regulatory Compliance

Certified Senior Pharmacy Technician

Walgreens

Sep 2020 - May 2021 (8 months)

Executed company policies and safety standards, managed inventory and medication updates, and delivered strong customer service to maintain patient satisfaction.

Inventory Management Customer Service Quality Assurance Regulatory Compliance Record keeping

Certified Pharmacy Technician (CPhT)

Walgreens

Jun 2017 - Sep 2020 (3 years 3 months)

Processed prescriptions with accurate data entry, developed strong customer relationships, and handled third-party insurance follow-ups to ensure correct dispensing and billing.

Data Entry Insurance Coordination Customer Relations Inventory Control