Nancy Yang
@nancyyang
I am a certified pharmacy technician with 5+ years in pharmacy operations.
What I'm looking for
I am a certified pharmacy technician with more than five years of experience supporting pharmacy operations, inventory control, and patient services. I earned an Associate of Science from Dallas College.
At Walgreens I progressed from Certified Pharmacy Technician to Certified Senior Pharmacy Technician and now Pharmacy Operations Manager, where I schedule staff, manage inventory reporting, and perform medication pick-ups. I coach and develop staff to increase team efficiency and maintain core pharmacy workflow.
I am detail-oriented, reliable, and bilingual in English and Hmong, committed to excellent customer service and accurate medication handling. I bring strong computer and communication skills and a focus on continual improvement.
Experience
Work history, roles, and key accomplishments
Pharmacy Operations Manager
Walgreens
May 2021 - Present (4 years 4 months)
Managed pharmacy operations, scheduling, and staff development to improve team efficiency while ensuring accurate medication dispensing and inventory control.
Certified Senior Pharmacy Technician
Walgreens
Sep 2020 - May 2021 (8 months)
Executed company policies and safety standards, managed inventory and medication updates, and delivered strong customer service to maintain patient satisfaction.
Certified Pharmacy Technician (CPhT)
Walgreens
Jun 2017 - Sep 2020 (3 years 3 months)
Processed prescriptions with accurate data entry, developed strong customer relationships, and handled third-party insurance follow-ups to ensure correct dispensing and billing.
Education
Degrees, certifications, and relevant coursework
Dallas College
Associate of Science, Science
Completed an Associate of Science at Dallas College in Dallas, TX, awarded August 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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