Jodi Vienneau

Founded and operated an online consulting and content business serving clients worldwide. Wrote articles and created educational resources and digital products while managing scheduling, customer communication, website administration, and business operations.

Evaluated AI-generated responses for reasoning, factual accuracy, instruction following, and overall quality, and ranked model responses using detailed criteria.

Annotated speech and language datasets for AI training, identifying emotional tone and linguistic characteristics within audio recordings while following specifications and quality standards.

Promoted from Audio Reviewer to Quality Analyst. Reviewed audio annotation work for quality, consistency, and guideline adherence, identifying errors and providing quality feedback while collaborating remotely.

Guided customers through the collision repair process by coordinating communication between technicians and insurance providers. Maintained documentation and provided compassionate customer service during stressful situations.

Planned customized travel itineraries and managed bookings. Coordinated multiple travel arrangements while building long-term client relationships through exceptional customer service.

Assisted pharmacists with prescription preparation and inventory management in a fast-paced healthcare environment. Maintained strict confidentiality, attention to detail, and delivered exceptional customer service.

Evaluated AI-generated content across multiple annotation projects using detailed evaluation rubrics to support model performance improvements.