At Trinet global technologies limited, I manage U.S. payroll tax cases and monitor casework, supporting tax filing, JX setup, and the JX recovery team.
At MOURI Tech, I supported U.S. payroll, benefits, and HR operations through casework and call, email, and chat support. I contributed to payroll tool enhancements and Salesforce automated email templates, and worked on the Calabrio project. I also led a team of 6–7 members as a Subject Matter Expert for over two years.

