NAHSHON OSANO

As a Logistics Process Analyst, I direct logistics operations for cross-border e-commerce shipments, enhance efficiency, and ensure compliance with international shipping regulations. I train partners and couriers, design workflows, and leverage analytics to optimize delivery performance.

In my role as a Last Mile Delivery Specialist, I managed key accounts with e-commerce platforms, optimized delivery routes, and designed tracking systems to improve transparency and customer satisfaction.

As a freelance article writer, I created SEO-optimized content across various topics, including product descriptions and tech articles, while performing data annotation for machine learning projects.

I managed computer systems, performed regular updates, and ensured optimal performance through troubleshooting and software installation.

I assisted in managing transportation operations, coordinated goods movement, monitored inventory levels, and supported warehouse management to ensure efficient operations.

In this role, I managed user accounts, troubleshot hardware and network issues, and developed backup and recovery policies to ensure data integrity and system performance.

Pursued a Bachelor of Science in Information Technology, focusing on various aspects of IT including software development, systems analysis, and network management.

Achieved the Kenya Certificate of Secondary Education, covering a broad curriculum that prepared for further education and vocational training.

Completed a Certificate in Computer Studies, gaining foundational knowledge in computer operations, programming, and software applications.