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Nagarajan Sankar User

@nagarajansankaruser

Message

Network operations advisor at enGen Global who improved wireless connectivity by optimizing WLC and AP configurations.

India

Message

What I'm looking for

I’m targeting senior leadership opportunities in Enterprise IT, preferably in South India or overseas.

At enGen Global, where I’ve been an Advisor since December 2023, I’m a primary point of contact for IT BAU operations and projects. I improved wireless connectivity and accessibility by optimizing WLC and AP configurations, reducing reliance on network switches.

At Hexaware Technologies Limited, I handled infrastructure projects and day-to-day operational requirements, including change reviews, vendor coordination, and BCP and disaster recovery testing.

Earlier, at HCL Technologies Ltd, I worked on network infrastructure for Brocade, Stewart Title, Entergy, and Xerox Inc. My work included implementing network changes, supporting critical incidents, and handling device refresh and IOS upgrade activities.

Experience

Work history, roles, and key accomplishments

Current

Advisor

Current

enGen Global

Dec 2023 - Present (2 years 10 months)

Primary point of contact for IT BAU operations and projects. Improved wireless connectivity and accessibility by optimizing WLC and AP configurations, reducing overall value by 7%.

LWC IP SLA Network Performance IT Service Delivery BCP DR迁移数据校验 Security Compliance Change Management Root Cause Analysis Capacity Planning IT Governance

Infrastructure Project Manager

Hexaware Technologies Limited

Feb 2023 - Oct 2023 (8 months)

Owned end-to-end responsibilities of infrastructure projects for clients including EY, KPMG, Deloitte, LVFS, and Air Canada. Managed day-to-day operational issues, reviewed and approved change requests, and coordinated with vendors.

Project Management Change Management Vendor coordination BCP DR迁移数据校验 Process Audits Team handling Performance Analysis Incident Management Service Request Management

Associate Consultant

HCL Technologies Ltd

Apr 2012 - Feb 2023 (10 years 10 months)

Managed network infrastructure implementation, troubleshooting, and support for clients including Brocade, Stewart Title, Entergy, and Xerox. Led hardware refreshment projects, implemented monitoring tools, and performed device hardening.

Network Infrastructure Troubleshooting Change Management Incident Management LWC Solarwinds OpManager SAN Security Hardening POC Training

Technical Specialist

HCL Technologies Ltd

Apr 2012 - Jun 2018 (6 years 2 months)

Provided technical support and implementation for network infrastructure projects. Handled critical incidents, prepared change activities, and trained onboarded team members.

Network Infrastructure Troubleshooting Change Management Incident Management Training

Sr. TIM Engineer

Tech Mahindra Limited

Dec 2009 - Apr 2012 (2 years 4 months)

Managed internal infrastructure including routers, switches, and firewalls. Coordinated with Sify core team for client connectivity, maintained IPSec VPNs, and handled network troubleshooting and change management.

Routers Switche Firewalls IPsec VPN Network Troubleshooting Change Management Training Documentation