At BT eServ India Pvt Ltd, I lead Level-3 Network & Security Operations for enterprise shared-service customers across the UK. I manage critical incident escalations and drive service restoration, root cause analysis, and continuous improvement.
At TATA Consultancy Services Limited, I served as Technical Project Manager for the WEIR program and Technical Architect for the McKesson program. My work included planning and governance, data center architecture, and network transformation.
At Wipro Limited, I led Network & Security Operations for the Bandhan Bank account and guided Cisco ACI deployment across data center and disaster recovery environments. I also directed firewall modernization to Palo Alto and Fortinet platforms.
At AGC Networks Limited, I led network infrastructure and security projects, from solution design through implementation and customer handover. I also supported pre-sales for customers in Australia and New Zealand and led the BSNL Shillong Campus LAN and WLAN modernization project.
