Open to opportunities

Naeelah Adams

@naeelahadams

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Dedicated administrator committed to continuous learning and new challenges.

South Africa

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What I'm looking for

I am looking for a role that offers opportunities for growth and challenges in a supportive environment.

As a dedicated administrator, I am committed to continuous learning and embracing new challenges. My experience as a Junior Paralegal at C & A Friedlander honed my skills in legal assistance, particularly in the conveyancing department during the COVID-19 pandemic. I excelled in coordinating meetings, drafting legal documents, and conducting thorough searches of public records, all while maintaining a high standard of professionalism and accuracy.

In addition to my legal background, I have gained diverse experience through various temporary positions, including roles as a PST Support Consultant and Assistant Administrator in property management. These experiences have strengthened my customer service skills and my ability to work under pressure. I pride myself on my attention to detail and my commitment to exceeding expectations in every endeavor.

Experience

Work history, roles, and key accomplishments

Assistant Administrator

Property Management Company

Jan 2022 - Present (3 years 6 months)

Coordinated rental agents' scheduled viewings with potential clients and created and updated property rental advertisements. Handled sensitive client data discreetly while adhering to best practices regarding privacy protection.

Property Management Scheduling Data Protection Client Communication Administrative Support Organizational Skills

Admin Clerk

Confidential

Jan 2022 - Present (3 years 6 months)

Maintained current records for clients and generated and distributed invoices. Developed strong relationships with clients by demonstrating professionalism, empathy, and responsiveness.

Invoice Distribution Client Relationship Management Empathy Responsiveness Administrative Support Data Management

Support Consultant

PST

Jan 2022 - Present (3 years 6 months)

Provided technical support to clients via email, chat, and telephone, maintaining accurate records in the CRM system. Enhanced client satisfaction by providing timely and accurate updates on property transaction progress.

Technical Support CRM Systems Customer Service Email Support Chat Support Client Communication Problem Solving Data Entry

Junior Paralegal

NWS

Oct 2021 - Present (3 years 9 months)

Secured a temporary role where I continued to enhance my understanding of the conveyancing process. Processed client data using conveyancing software tools for document tracking and information management.

Legal Documentation Data Entry Administrative Support Problem Solving

Junior Paralegal

C & A Friedlander

Apr 2020 - Present (5 years 3 months)

Provided thorough legal assistance to the conveyancing department, coordinating meetings and drafting correspondences. Conducted diligent searches of public records and meticulously proofread legal documents, reducing errors.

Legal Drafting Proofreading Legal Research Client Relationship Management Data Privacy Microsoft Office

Education

Degrees, certifications, and relevant coursework

South African School of Paralegal Studies

Certificate, Property Law and Conveyancing

Grade: Distinction

Obtained a Certificate in Property Law and Conveyancing with Distinction. Developed a strong understanding of property law principles and conveyancing processes.